Senior Executive, Outreach & Admissions

As a leading business school in Singapore and globally, Nanyang Business School competes with top business schools from around the world to attract applicants from diverse backgrounds to join its graduate programmes. The key purpose of the role is to support student outreach, recruitment and admission functions to attract the best students to apply.

This role reports to the Senior Assistant Director of Graduate Studies.

Key Responsibilities include but not limited to the following:

Admission and Administration:

• Manage the admissions interviews scheduling by working with different stakeholders to coordinate the interviews internally and externally

• Assist in managing the admission offers approval process by seeking approvals for admission offers and administering the admission outcomes, and following up with candidates on acceptance of admissions offers

• Assist in updating application and enrolment data across the master’s programmes

• Assist in preparing admission information for scholarship recommendation

• Preparation and tracking of scholarship letters, and other documentation required for student matriculation and onboarding

• Help to draft waiver letters for applicants where required

• Play a key role in organising and coordinating student onboarding events

• Attend to admission and enrolment related enquiries in the admissions role-based accounts

• Assist in the preparation of the procurement documents and submission to procurement platform

• Assist in the purchase, updating and tracking of marketing expenses

• Support the team in data sanitisation for uploading to CRM

Student Recruitment and Marketing Outreach:

• Attend to enquiries in the marketing role-based accounts

• Coordinate outreach events such as working with students and other stakeholders, logistics arrangements, event registrations

• Assist in seeking approval from relevant stakeholders for marketing content and collaterals

• Support the launch of outreach campaigns such as EDMs to prospective candidates

• Assist in the development of marketing content and photoshoots for EDMs, videos, etc

• Participate in education fairs, online chats, webinars to engage with prospective candidates

• Convert prospective candidates into applicants and enrolments

• Assist in the coordination of overseas events such as hotel event procurement and management, event registrations and coffee chat arrangements

Key competencies and Qualifications Requirements:

• Degree in any field; Business or Marketing is preferred

• Minimum 2-3 years of experience in administration and sales/marketing support

• Experience in a related industry is preferred but not a must

• Excellent competency in using MS Office applications

• Strong organisational and planning skills to manage multiple tasks, deadlines, and stakeholders simultaneously

• Attention to detail to ensure accuracy in data capture and management

• Strong communication and interpersonal skills to liaise effectively with faculty, students, and other stakeholders

• Displays strong adaptability and resilience when managing changing priorities and peak workload periods, while remaining open to learning

• Customer-focused and people-oriented, with a strong commitment to delivering high-quality customer service

• Demonstrates teamwork and the ability to collaborate effectively with stakeholders and clients across complex organisations

• Adaptable, resourceful and enjoys connecting with new people

• The following would be advantageous:
  - Able to work after-office hours/weekend when required

Hiring Institution: NTU