Senior Director, Software Engineering, Automation & Shared Services

Cable One is seeking a Senior Director, Software Engineering, Automation & Shared Services to set the technical vision, guide multiple software engineering teams, and drive the delivery of scalable, reliable, and high-impact software solutions. This role partners closely with Product, Business, and Executive Leadership to shape long-range technology strategy, optimize systems and processes, and ensure our platforms support both current operations and future growth. 

Key Responsibilities 

Strategic Leadership & Vision 

• Set the vision and foster a culture of collaboration, accountability, and technical excellence across software engineering teams. 

• Drive strategic initiatives and deliver impactful software solutions aligned with business and operational goals. 

• Establish technology and architecture standards and define roadmaps grounded in enterprise strategy. 

• Monitor, evaluate, and influence emerging industry technologies, frameworks, and standards. 

• Partner with senior leadership to build business cases for new technology adoption. 

• Navigate organizational complexity and drive alignment across teams and stakeholders. 

• Influence technology and policy decisions across the broader VP organization. 

Technology, Architecture & Operational Excellence 

• Develop long-range technical requirements and operational guidelines to improve system, tool, and network performance and reliability. 

• Lead Continuous Process Improvement actions to optimize workflows and drive efficiencies. 

• Create project forecasts, ensure appropriate implementation, and identify resource requirements for complex software and network systems. 

• Craft and implement policies and procedures related to software tools, processes, technologies, maintenance, and monitoring. 

• Champion DevOps best practices, CI/CD pipelines, release management, and operational resilience. 

Cross-Functional Collaboration 

• Work closely with Product Owners to plan and execute both tactical and strategic initiatives. 

• Partner with business leaders to identify opportunities for innovation and efficiency. 

• Collaborate on evaluating, developing, and launching new products and product offerings. 

• Clearly communicate highly technical concepts to both technical and non-technical stakeholders. 

Vendor & External Management 

• Build and maintain strong partnerships with vendors and service providers to select solutions aligned with company goals. 

• Analyze vendor roadmaps to anticipate and plan for upcoming technology changes. 

Business & Financial Acumen 

• Manage departmental operating and capital expense budgets, including periodic reforecasting. 

• Make data-driven decisions balancing customer experience, technical excellence, and business outcomes. 

• Evaluate financial decisions using NPV, ROI, and other relevant metrics. 

• Set goals aligned with business needs and lead teams to deliver measurable results. 

What You’ll Bring 

Education 

• Bachelor’s degree in Computer Science, Computer Engineering, Applied Science, Electrical Engineering, Mathematics, or equivalent experience. 

• Master’s degree in a Computer Science or Engineering-related field (preferred). 

• Developer nanodegree or equivalent hands-on experience. 

Experience 

• 12–15+ years of professional software engineering experience. 

• 10+ years in technical leadership or management roles. 

• At least 5 years leading multiple engineering teams, including 3+ years as a manager of managers. 

• Proven experience mentoring, developing, and scaling high-performing engineering organizations. 

• Experience working in large-scale technology organizations. 

Technical Expertise 

• Deep experience with distributed systems, cloud services, and modern software architectures. 

• Strong background in telecommunications billing platforms, infrastructure, and protocols. 

• Hands-on experience with Java, C#, and Python. 

• Expertise in microservices, SOA, and modern web frameworks. 

• Strong foundations in software architecture, testing patterns, and system design. 

• Proven experience implementing DevOps practices, CI/CD pipelines, and release management. 

• Proficiency with Spring Boot and Spring Cloud for microservices (preferred). 

• Experience implementing LLMs into product workflows (bonus). 

Leadership & Communication 

• Demonstrated ability to attract, hire, retain, and grow top engineering talent. 

• Strong judgment and initiative when resolving complex technical and organizational challenges. 

• Lead with empathy while maintaining high standards and accountability. 

• Excellent written, verbal, and executive-level communication skills. 

• Ability to translate complex technical concepts into clear business impact. 

Benefits  

Cable One/Sparklight appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:   

• Medical, dental, and vision plans – start when you start!   

• Life insurance (self, spouse, children)  

• Paid time off (vacation, holiday, and personal/sick days)   

• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)  

• Group Legal plan with Identity Theft Protection  

Additional Perks   

• Tuition reimbursement (up to $5,250 on 1st year)   

• Annual community support to various organizations across the U.S.   

• Associate recognition & awards programs  

• Advancement opportunities   

• Collaborative work environment   

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One/Sparklight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
  

Pre-hire Processes  

Cable One/Sparklight is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.