Senior Director I, Creative Operations

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

January 28, 2026

Shift:

Job Description Summary:

The Senior Director I, Creative Operations, leads the vision, integration, and scaling of creative technology solutions to enable world-class, tech-augmented marketing for The Coca-Cola Company. This role is accountable for building and managing a high-performing team of Creative Technologists & Content Activation Technologist, driving the adoption of Adobe creative tools and other GenAI creative tools, and ensuring the seamless delivery of both creative style ID training and creative generation at scale. The Director I, Creative Operations, is a key enabler of the NAOU’s transformation agenda—accelerating speed, personalization, and creative excellence across all channels and markets.

What You Will Do for Us

• Lead the Creative Operations Function: Build, inspire, and manage a team of Creative Technologists & Content Activation Technologist (trainers and generators) responsible for both creative style ID training (developing and maintaining brand/market-specific creative guidelines in GenAI tools) and creative generation (producing and/or adapting content at scale for all platforms, including media, print, packaging, and digital shelf).
• Drive Technology Integration & Adoption: Champion the rollout and user adoption of Adobe Fizzion and other creative technology platforms (including Adobe Firefly, GenStudio, and emerging GenAI tools) across the NAOU marketing ecosystem.
• AI & GenAI Creative Enablement: Orchestrate the use of AI and GenAI tools for both anthemic (long-term, high-impact) and deaveraged (real-time, market-specific) creative needs—enabling rapid adaptation, personalization, and cost-effective content production.
• Creative Style ID Training: Oversee the development, training, and continuous improvement of creative style IDs—ensuring GenAI tools are trained to deliver on global and local brand guidelines, campaign needs, and customer/bottler requirements.
• Creative Generation at Scale: Lead the team in generating, adapting, and optimizing creative assets using GenAI and automation—delivering fit-for-platform, real-time content that drives brand equity and business outcomes.
• Content Adaptations at Scale: Lead the team in adapting and optimizing creative assets using creative technology and automation—delivering fit-for-platform, real-time content that drives brand equity and business outcomes. Oversee content adaptations across customer, bottler, and regional needs, ensuring playbook delivery and consistency at scale.
• Collaboration & Governance: Partner with Creative, Brand, CHX, Data, MarTech/Operations, and Commercial teams to translate strategy into dynamic, tech-enabled creative execution. Implement quality control and governance mechanisms to ensure brand integrity and compliance across all generated content.
• Capability Building & Change Leadership: Serve as a change leader for creative technology, building future-ready capabilities, driving AI literacy, and fostering a culture of innovation, experimentation, and continuous improvement.

Qualifications & Requirements

• 8+ years of experience in creative technology, digital innovation, or creative operations—ideally within a marketing or agency environment.
• Proven expertise in leading teams and driving adoption of creative technology platforms (Adobe Creative Cloud, Fizzion, Firefly, GenStudio, etc.).
• Demonstrated experience with AI/GenAI creative tools, creative automation, and content supply chain optimization.
• Strong understanding of creative style ID development, creative generation, and the intersection of brand, data, and technology.
• Experience managing cross-functional teams and delivering results through process and technology innovation.
• Excellent communication, collaboration, and leadership skills.
• Bachelor’s degree required; master’s degree preferred.

What We Offer

• Opportunity to lead the creative technology transformation for a world-class marketing organization.
• Work with iconic and innovative brands and be at the forefront of GenAI and creative tech innovation.
• Build and scale a high-performing team of Creative Technologists.
• Collaborate with a diverse, high-performing team and global partners.
• Shape the future of creative work at The Coca-Cola Company.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Adobe Creative Cloud, Agency Collaboration, Content Supply Chain, Creative Development, Creative Operations, Cross-Functional Leadership, Digital Innovation, Generative AI, GeoStudio, Marketing, People Leadership, Technical Innovation

Pay Range:

$193,000 - $224,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.