Senior Director, Finance Shared Services

The Senior Director, Finance Shared Services is a transformative finance leader responsible for shaping FleetPride’s shared services strategy and executing enterprise-wide process modernization. This role drives operational excellence through large-scale system implementations, process redesign, and digital transformation. As a strong people leader and change agent, the Senior Director inspires cross-functional teams to deliver scalable, high-performing finance operations that support the company’s strategic growth agenda.

Strategic Leadership

• Shape the long-term strategic roadmap for finance shared services to support FleetPride’s growth grounded in principles of process excellence and process standardization, scalability and sustainability.
• Serve as a trusted advisor to executive leadership, influencing enterprise priorities related to finance operations, automation, and organizational design.
• Champion an enterprise mindset that balances standardization, efficiency, and customer experience.

Operational Oversight

• Lead the delivery of finance shared services in the areas Accounts Payable, Accounts Receivable, and Credit & Collections along with other areas requested by the CAO.
• Monitor and improve operational performance against service level agreements (SLAs), KPIs, and customer satisfaction benchmarks.
• Optimize working capital performance by managing effective collections, dispute resolution, and credit risk controls along with other levers in trade working capital (e.g., payment terms).

Process Optimization & Technology Enablement

• Identify and implement process improvements, automation opportunities, and system enhancements to streamline operations.
• Lead or support ERP upgrades, RPA deployments, and other digital initiatives within finance shared services.
• Drive standardization and scalability of services across the enterprise, including newly acquired businesses.

M&A Integration Support

• Serve as a key partner in M&A activities, including due diligence, operational assessments, and post-close integration planning.
• Lead the transition and onboarding of acquired entities into finance shared services platforms and processes.
• Ensure continuity of service and alignment with internal control frameworks during M&A integrations.

People Leadership & Culture

• Manage, develop, and inspire a high-performing team across multiple locations and functions.
• Foster a culture of accountability, continuous improvement, and service excellence.

Governance, Compliance & Controls

• Ensure adherence to internal controls, credit policies, and procurement guidelines.
• Collaborate across functions to maintain a strong control environment.

Financial Stewardship

• Manage finance shared services budget, identify cost-saving opportunities, and monitor cost-to-serve performance.
• Provide executive-level reporting and insights on finance shared services performance and integration milestones.

EDUCATION & TRAINING

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; MBA or CPA preferred.
• 15+ years of progressive experience in finance and/or shared services, with 7+ years overseeing a medium to large finance shared services organization.
• Proven track record of transforming finance operations through technology enablement (ERP, RPA, AI, analytics).

KNOWLEDGE & EXPERIENCE

• Strong experience in Accounts Payable, Accounts Receivable, Credit & Collections, and other centralized finance operations (e.g., treasury).
• Demonstrated success in M&A integration, process transformation, and leading large-scale process and system changes.
• Proficient in large ERP systems and shared services technology platforms. Experience with AS400/iSeries desirable.

SKILLS & ABILITIES

• Executive presence with the ability to influence across the enterprise and communicate complex change initiatives clearly.
• Excellent leadership, communication, and stakeholder management skills.
• Excellent analytical, problem-solving, and communication skills.
• Deep understanding of credit risk management and working capital optimization.
• Strong analytical mindset with the ability to use data to drive decisions.
• Change management certification or experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.