Senior Director, Agile Capabilities

What you’ll be doing 

The Senior Director, Agile Capabilities is a key member of the Enterprise Agile Centre of Expertise (COE), responsible to drive the adoption of the end-to-end (E2E) operating model design and deployment across CIBC through driving the craft of the Product Owners. The Senior Director is accountable for defining and elevating the enterprise Product Owner craft. 

This role sets the standards, capability strategy, progression framework, and development pathways for Product Owners, ensuring consistent excellence in product vision, value realization, backlog discipline, stakeholder alignment, and client-centricity.  The role partners with Domain and Crew leadership to strengthen product maturity, align product decisions to enterprise strategy, and build a strong pipeline of future product leaders. 

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed 

• Operational Effectiveness - Define and continuously evolve the enterprise standards for the Product Owner craft, aligned to the E2E operating model and business strategy. Ensure clarity and consistency in expectations across Product Owners regarding vision and roadmap ownership, backlog and delivery excellence, risk and dependency management, and value realization. Shape cross-team and cross-domain product practices to improve enterprise delivery flow, predictability, and benefits. 

• Capability Building - Define and lead the capability uplift strategy for Product Owners across multiple Domains. Embed structured development pathways aligned to progression levels, clarifying what “good” looks like at each stage. Establish enterprise-wide communities of practice, product forums, mentoring structures, and peer learning models. Strengthen core craft capabilities including: Product vision and roadmap formulation, Outcomes & value realization discipline, Strategic trade-offs & enterprise alignment, Client insight, journey design, and value validation loops; and technology expertise. Establish transparent performance standards and consistent evaluation criteria across Domains 

• Enterprise Performance - Elevate product leadership standards across teams. Monitor product maturity trends and recommend systemic improvements to product practices, tooling, and governance. Foster a culture of client obsession, decisiveness, and collaborative leadership across the Product Owner community Build strong partnerships with Team Leads, Product Owners, Tech Leads, and Domain Leads to ensure coaching translates into tangible business and client outcomes. Promote knowledge sharing and cross-domain collaboration to accelerate enterprise-wide maturity. Act as the enterprise authority on the Product Owner craft, advising senior leaders on product maturity and capability gaps. Shape cross-functional alignment between product, technology, and business leaders to strengthen integrated product delivery. Ensure product leadership behaviors reinforce client-centricity, enterprise risk standards, and long-term strategic positioning 

Who you are 

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. You apply thought leadership and complex concepts to contribute to the continuous refinement of strategic objectives. 

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. You possess excellent relationship-building skills and can influence stakeholders with varied backgrounds and priorities. 

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. You have strong planning skills, sufficient to develop project/work plans and coordinate delivery of complex initiatives across business and organizational lines. You are proven to lead in a fast-paced, ambiguous environment and can effectively manage multiple activities with varying complexity under tight time frames. 

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.You demonstrate well-developed judgment and problem-solving skills to analyze information and formulate responses to complex problems and issues for diverse audiences. 

• You possess strong communication and interactive skills to convey factual and conceptual information, requiring detailed explanation and interpretation, and communicate effectively at all levels in the organization. 

• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. You have experience with large change initiatives, delivering overarching strategies related to change and communication. You balance an LOB and CIBC-wide perspective with specific partner and stakeholder needs and resource constraints. 

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.