You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
This role involves managing life accident, medical claims, supporting agent inquiries, and contributing to mini projects and process enhancement. The ideal candidate will bring strong analytical skills, a customer first mindset and a solid understanding of claims operations.
Responsibilities
assess and process life accident and medical claims in a timely and accurate manner
handle agent inquiries with professionalism and empathy
participate in mini projects to improve claims efficiency and service quality
collaborate with internal teams to ensure smooth claims operations
provide training or guidance to junior staff when required
Requirements
Bachelor's degree, in insurance, healthcare, or related field prefer
Min. 3-5 years of relevant experience in claims handling
Professional insurance qualifications (e.g. FLMI, AIC) preferred
Familiar with regulatory requirements and compliance standards
Strong knowledge of life accident and medical claims processes
Excellent communication and interpersonal skills for agent interaction
Detail oriented with strong analytical and problem solving abilities
Ability to manage multiple tasks and meet deadline
Proficiency in MS office and claims systems
Team player with a proactive attitude
We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Job Category:
Claims - Life & DisabilityPosting End Date:
20/01/2026