Senior Business Insights Manager

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

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In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.  

What will this role achieve?

The Senior Business Insights Manager is an impact‑driven business partner responsible for translating complex quantitative and qualitative research into clear, action‑orientated insights that drive business value.

This is an impact manager role, reporting to the Head of Business Insights. Success is defined by the ability to influence decisions, shape direction and unlock value, rather than by producing large volumes of analysis or reporting. The role requires strong judgement, confidence operating in ambiguity and the ability to prioritise effectively, with a clear focus on maximising value to the business.

The primary value of the role comes through targeted, action‑orientated storytelling. The Senior Business Insights Manager synthesises large volumes of complex data into simple, compelling narratives tailored to the audience and the decision at hand. This involves identifying true performance drivers, clearly articulating implications for the business, and shaping the story ahead of stakeholder discussions. Insight is expected to lead directly to action, with clear recommendations and defined next steps.

In parallel, the role is accountable for proactively identifying and shaping growth opportunities. The Business Insights Manager collaborates closely with commercial and marketing stakeholders to explore opportunities, pressure‑test ideas and clearly define the conditions required for success.

The role exists to provide a single version of the truth, working closely with commercial, marketing and agency stakeholders to draw insight from category, consumer, shopper and business data (internal and external). By bringing together multiple data sources and perspectives, the Business Insights Manager curates one aligned understanding of performance, growth opportunities and the conditions required for success, ensuring decisions are grounded in a coherent view rather than fragmented or competing analysis.

Ensuring insight is built on robust, efficient and scalable foundations is a core responsibility of the role. The Business Insights Manager instils confidence in data accuracy and consistency among stakeholders, ensuring insights are trusted and decision‑ready. They play a key role in enabling stakeholders to fully leverage best‑in‑class Power BI reporting suites through clear guidance, training and support, driving greater self‑serve capability. Working collaboratively with analytics, technology providers, agencies and offshore partners, the role supports the systemisation and simplification of processes from a business‑expert perspective, reducing duplication and manual effort while ensuring insight delivery remains fit for purpose.

Operating in a fast‑paced environment, the role acts as a trusted partner who can challenge constructively, bring clarity to complexity and support senior stakeholders in making better, faster and more aligned decisions. By combining strong analytical capability with commercial focus and compelling storytelling, the Business Insights Manager ensures insight consistently translates into action and tangible business impact.

What will be your key deliverables?

• Turn complex quantitative and qualitative research into clear, action‑orientated insight for commercial and marketing decisions
• Provide a single version of the truth, proactively collaborating across commercial, marketing and agency stakeholders on performance, opportunities and success drivers
• Deliver targeted insight storytelling with clear recommendations and next steps
• Identify key performance drivers and clearly articulate their commercial implications
• Build stakeholder confidence in data accuracy, consistency and interpretation
• Enable effective self‑serve insight by leveraging existing best‑in‑class Power BI reporting and providing training and guidance to stakeholders.
• Ensure insight is underpinned by robust, scalable and efficient data foundations
• Support the systemisation and simplification of processes in collaboration with analytics and technology partners
• Confidently challenge assumptions and support prioritisation to maximise business impact
• You will assist with day-to-day queries from the wider pladis community, leveraging software usage and supporting on a range of analytic queries.

Bring your experience.

Essential

• Strong experience in FMCG Business Insights, Commercial Analytics, Category or agency client service
• Proven ability to turn complex quantitative and qualitative research into clear, action‑orientated insight
• Strong commercial acumen with the ability to link insight to business decisions and outcomes
• Confident and effective storyteller, able to influence senior commercial and marketing stakeholders
• Experience working with consumer, shopper and performance data (e.g. EPOS, panel, external benchmarks)
• Advanced Excel and PowerPoint skills, with experience using Power BI reporting
• Comfortable operating in an ever-changing fast-paced environment while needing to prioritise competing demands
• Credible partner who can challenge stakeholders constructively
• Proactive, curious and focused on continuous improvement
• Collaborative mindset with the ability to work effectively across functions and with external partners

This role is not eligible for visa sponsorship.

What will the interview process be?

• Initial Telephone call with Talent Acquisition  
• 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
• 2nd stage interview – 90 minutes – a technical interview to understand your skill set/case study or presentation interview.

pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

What does pladis offer you?

• Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
• Car Allowance
• Opportunity to self-enrol into Health Cash Plan
• Private medical Insurance (if eligible by grade)
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• Stakeholder Pension Scheme
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme 
• 25 days + bank holidays 
• Holiday Enhancement Scheme
• 1 Volunteering Day per year
• Cycle to work scheme
• Discounted gym membership – Carlisle and Chiswick only
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
• Access to Employee Assistance Programme
• Financial Wellbeing Support
• Access to great training and development opportunities

Our Values

Purpose led – We’re energised and guided by our purpose to bring happiness with every bite

Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.

Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative – We gain strength from operating as one pladis, winning and succeeding together

Best mix of ingredients

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

Accessibility at Chiswick: Our Chiswick site has step-free access, accessible entrances nad lifts between floors to support with individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.