Senior Business Insights Analyst

Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Enterprise Protect is an enterprise-level body that strives to protect TD Bank Group customers, shareholders and employees from financial crimes and fraud. Aligned with TD strategy and risk appetite, Enterprise Protect develops and evolves enterprise policies, advanced analytics capabilities and operational processes to improve governance, oversight, and collaboration between fraud management and other control functions within the Bank.

Reporting accountability:

• Accountable for creating, running and ensuring accuracy/quality of reports for CFO

• Are a subject matter expert on the end-to-end operational process

• Supports decision-makers

• Support the modernization current reporting processes

• Recommend team's workload and ad-hoc requests to address internal and external requests

• Produce timely diagnostics to identify system and operational issues

• Think forward and provide early gap recommendation

• Help support change socialization and process adherence for new reporting

Partner Support

• Act as SME to provide project team support to deliver on reporting requirements

• Support the continuous improvement agenda for our operational partners

• Maintain strong relationships with internal stakeholders such as Fraud Operations, Internal Business Partners, Vendor Managers etc.

• Act as a subject matter expert and represents the team or bank at project meetings or industry forums

Requirements:

• Undergraduate degree from a technical domain preferably from a STEM program

• 2+ years' experience in an analytical/reporting capacity

• Experience interfacing with big data (Python, SQL or equivalent)

• Automation experience to replace complicated processes with end to end solutions

• Ability to quickly and independently structure and deliver on new problems not previous tackled by the bank

• Demonstrated analytical, modeling and problem solving skills

• Creative, Critical, Conceptual thinker, ability to wade through data and arrive at conclusions

• Ability to communicate strategy analysis to both technical and non-technical team members, either verbally or via documentation

• Ability to take initiative and work independently under tight timelines

• Ability to work collaboratively and build relationships

• Ability to effectively manage multiple projects and priorities simultaneously

• Motivated to constantly strive to find innovative ways to enhance capabilities

Preferable

• Knowledge of machine learning is an asset

• Agile experience is an asset

• Experience in fraud management is asset

• Experience with platforms like TSYS, PRM, Cardinal Commerce is an asset

• Experience in Databricks is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet