Job Description
What is the opportunity?
Join our Strategic Initiatives & Infrastructure team within Wealth Management Global Credit & Banking Solutions, where you'll play a key role in shaping the future of our global credit strategy. As a Senior Business Analyst, you'll partner with leadership to lead process and infrastructure optimization, capacity planning, and innovative solutions that make a real difference. This isn't just about analysis—it's about transforming how we work and delivering value across regions. If you thrive in dynamic, collaborative environments and love solving complex challenges, this is your chance to shine.
What will you do?
Uncover opportunities for strategic improvement by investigating and analyzing business situations, focusing on regional and global processes, infrastructure, and capacity planning.
Lead the development of a standardized approach to process mapping and taxonomy frameworks that align with enterprise standards, creating consistency across the global business.
Map the gap between where we are and where we want to be, recommending solutions to senior stakeholders that balance client experience, cost, and risk.
Understand and document the business impact of change—how it affects people, processes, and technology, and clearly articulate the path forward.
Assess and communicate risks and mitigation strategies to keep everyone informed and confident about the path forward.
Explore innovation to identify opportunities for AI adoption to optimize our processes and infrastructure.
Lead discovery sessions with regional stakeholders to uncover, analyze, and refine requirements—ensuring we capture what truly matters.
Champion collaboration across functional groups and regions by building trust, aligning vision, and enabling teams to work effectively together.
What do you need to succeed?
Must-have (What you'll bring)
A relevant degree, formal business qualification, or hands-on experience in Programme, Project, or Change Management within global financial services.
Proven experience with project delivery methodologies like Waterfall, Iterative, or Agile.
Expert ability in requirements planning, prioritization, and elicitation techniques—whether through document analysis, interviews, workshops, or prototyping.
Very strong communication skills and presence, with the ability to inspire creative thinking and build consensus across diverse, geographically distributed teams.
A very strong talent for relationship building—strong stakeholder management skills that help you connect effectively with colleagues across regions and time zones.
Ability to lead with a flexible, growth-minded approach to thrive in a continuously improving environment, adapting your methods to support different initiatives.
Nice-to-have
Experience optimizing banking, credit underwriting, collateral monitoring, or loan servicing processes —especially for HNW and UHNW clients.
Experience working on cross-border projects spanning multiple jurisdictions or time zones.
Knowledge and proven success applying of Business Process Reengineering methodologies like Lean Six Sigma.
Knowledge and proven success with capacity modeling and growth forecasting tools.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements AnalysisAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.