Position Overview:
The Senior Benefits Specialist will be based in our growing Bangalore office and report to the Global Benefits Manager. They will provide support to all offices in the region and be part of the Global HR team.
We’re looking for a detail-oriented candidate to own day-to-day Benefits processing and enhancements of our Benefits programs across the APAC region, consisting of India, Singapore, Hong Kong, Dubai, Shanghai & Australia plus any new jurisdictions that are launched while contributing to global projects as and when required.
The ideal candidate will also bring great analytical skills, stakeholder responsiveness in a people first focused team. They must be able to manage regular conflicting priorities, prioritize that work and have the ability to plan and track projects.
Benefits Support:
- End‑to‑end benefits management for APAC which will include, but not limited to, Retirement, Healthcare, Vision, Dental, family planning and other benefits key to attract and retain talent.
- Be Integral in the year end support that will be needed to ensure the Internal HR/Payroll/Tax teams will have the information they need.
- Tax and statutory compliance working knowledge and willingness to learn and develop their knowledge to support the Global Benefits Manager and wider Global Benefits team.
- Vendor coordination with Global brokers to ensure files are changed on time, queries are dealt with promptly and appropriate follow through is managed. Set clear timelines and plans for renewals promptly. Any issue triage needed with the internal HRIS team and further investigations. Support for other country Benefits as and when needed/required.
- Manage the Benefits email inbox coordinating items for Global team and ensuring matters related to APAC are responded to within agreed to SLAs.
- File, organize and archive electronic documentation for Compliance and audit readiness.
Projects and Special considerations:
- Support with any Global Benefits transformation project documentation and Project Tracker updates
- Support in all Statutory and internal/external audit documentation and information gathering.
- Partnership with HR/HRIS/Legal & Payroll is key to ensuring accuracy of data and good quality relationships to ensure smooth flow of work.
- Research the latest information and communication that information to support with having a continuous improvement mindset within the team.
- Preparation of data for systems integrations and any benefit interfaces.
- Manage and continual review of processes, the process notes, procedure documents, policies, etc.
- Participate in global projects where needed.
- Any other tasks assigned by Benefits leadership.
Required Qualifications:
- Degree or sufficient work experience with a minimum of 3-5 years’ Benefits or HR related benefits experience required
- Experience with Workday highly preferred
- Strong prioritization and time management skills.
- Self-motivated and disciplined individual with great analytical skills.
- Effective communication, relationship-building, and responsiveness to stakeholders are vital
- Excellent written and verbal skills, including strong presentation skills.
- Proficiency with Microsoft Excel and other office suite products.