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Department:
Time Type:
Full time
Job Type:
FLSA Status:
Non-ExemptWork Modality:
Union:
Job Description:
Summary:
This position manages and oversees all audio-visual services for events in the Katzen Arts Center. This includes providing logistical and operational support for internal and external clientele, ranging from the recording and mixing of events to the management of existing client relationships. Beyond the technical components of their role, this person manages and supervises the student technical staff within the Katzen Arts Center. This ranges from hiring and onboarding new part-time staff members to scheduling and other administrative duties. This role also provides general office and technical support to direct supervisor and building management. In addition, the incumbent may be requested to provide technical assistance within the position’s scope of duties to Greenberg Theatre.
Essential Functions:
In consultation with Senior Facilities and Operations Manager and Audio Visual Operations Manager, assist with the setup and technical direction of internal and external events (seminars, panels, lectures, film screenings, et. al.), which includes setting up multiple microphones, massive equalization to correct for room defects, lecterns, multiple computers for PowerPoint, projector setup, speaker system setup, setup of recording software and/or hardware, light programming, splitting signal for video setup and press box type functions, cleaning stage and facility, editing of recorded events and digital audio exporting. Assist with recording Department of Performing Arts and other campus department events as needed.
Assist in the general maintenance and support of technical hardware within the Katzen Arts Center, including computers, projectors, copiers, and other devices within Katzen. Setup of new computers throughout the building. Diagnose issues with input from users; provide solutions under the supervision of the Audio Visual Operations Manager.
Assist the Audio Visual Operations Manager with large projects and installations. Provide support to the Senior Facilities and Operations Manager and the Audio Visual Operations Manager the in the development of time schedules for event and classroom support, ensuring there will be coverage for all the building’s technology needs. Serve as a secondary point of contact for technical support issues in lab spaces within the building.
Assist in the setup and maintenance of software within the Katzen Arts Center. Troubleshoot and diagnose problems with both Microsoft and Macintosh operating systems, as well as various other software products used within the building.
Other duties as assigned.
Supervisory Responsibility:
Oversees student technical services staff.
Competencies:
Serving Customers.
Prioritizing and Organizing.
Acquiring and Analyzing Information.
Supporting Coworkers.
Position Type/Expected Hours of Work:
Full-time.
35 hours per week.
Evenings and weekends are required pending event profile and staffing schedules.
This is a union-eligible position.
Salary Range:
$25.50 – $29.50 per hour.
Required Education and Experience:
Bachelor's degree or equivalent.
2 - 4 years of relevant experience.
Preferred Education and Experience:
Master's degree or equivalent.
First Aid and CPR certification preferred.
Additional Eligibility Qualifications:
Ability to manage multiple tasks simultaneously and work effectively with diverse constituencies across administrative lines is essential.
Demonstrated problem-solving and decision-making skills with ability to work in a highly collaborative environment are essential.
Well-developed written, verbal, organizational, time management, and interpersonal communication skills and a working knowledge of Microsoft Office Suite and Pro Tools are desired.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.