Salesforce

Senior Associate Account Partner

Indonesia - Jakarta Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self-starter, take initiative, as well as be detail oriented. Our goal is to build an organization of smart, ambitious Associate Account Partners, committed to our mission and focused on customer success with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.

Responsibilities:
  • Proactively mine the current customer base and open new opportunities to uncover needs for implementation or advisory services.
  • Build strong partnerships with the MuleSoft License Sales team (Account Executives) to identify opportunities where Professional Services are needed.
  • Consistently meet or exceed quota with experience closing deals with a 4 weeks to 3 month deal cycle.
  • Partner with professional services pre-sales team to draft statements of work, order forms, and commercial proposals, & ensure accuracy in scoping and pricing.
  • Articulate the distinct value of MuleSoft Professional Services.
  • Maintain accurate data in salesforce (CRM) regarding pipeline status, forecast, and bookings.
Minimum Qualifications:
  • 2-4 years of experience in B2B sales, account management, or in professional services sales.
  • Demonstrate ability to develop and maintain external and internal relationships where you are recognized as a trusted advisor
  • Ability to prioritize, multi-task, and perform effectively under pressure
  • Great attention to detail, with strong analytical and problem solving skills
  • Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
  • Strong track record of quickly learning new processes and products
  • Exceptional verbal and written communication skills in English & ability to present clearly to multiple stakeholders.
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
Preferred Qualifications:
  • 5+ years of consultative sales experience in professional services or licenses preferably in API or Integration software company covering ASEAN market.
  • Ability to travel
  • Exceptional verbal and written communication skills in Tagalg

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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