Working at Freudenberg: We will wow your world!
Responsibilities:
- Lead and guide junior application engineer to achieve AE value in technical support responsibilities.
- Familiar with and understand the application of technical knowledge and customer needs, follow the technical development trend and summarize.
- Be a competent partner for customers, provide advice and support together or in co-ordination with outside sales.
- Support to OEM management, drive target local OEM certification efforts and ensure industry leading competitiveness.
- Work on qualified value selling arguments to support sales and customers, initiate tests.
- Write call reports on important customer visits and market trends and pass them on to the Manager of the department.
- Coordinate local and global activities in this expertise.
- Write success stories, cost benefit analysis and technical articles.
- Generate product ideas related to selected application, initiate and support of new product development or further development of existing products according the innovation process.
- Draw up requirement profiles for new products or products that need modifying.
- Solve customer problems and achieve customer requirements with existing products or new developments.
- Introduce new products in the market and carry out trials at customers.
- Support sales team to acquire new customers by broad and systematic ground work and well-aimed targeting of competitors’ business.
- Determine market potentials and target groups, find and develop new applications and markets.
- Preparation of Trainings, Presentations, Technical Articles, Product Information, brochures etc.
Qualifications:
- Bachelor degree or above in mechanical engineering, chemistry or relevant major;
- Proven skills in troubleshooting in the field, and hands-on engineering experience;
- Determined working attitude, ability to work in a team, convincing negotiation skills;
- Good communication and mentoring skills both in English and Chinese;
- Strong technical knowledge, especially of machine elements;
- Sales-oriented mindset, open, sociable and leadership qualities;
- Willing to travel and stay away to overnight;
- Willing to promote and service high-quality products;
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Klüber Lubrication (Shanghai) Co. Ltd.