Senior Analyst, Process Excellence

Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale. Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams. Together, these teams will help Edwards operate more efficiently and accelerate innovation in support of our mission of advancing patient care.

The Senior Analyst, Process Excellence supports Edwards’ enterprise BPM capability by delivering analytical insights that drive process understanding and improvement. This role applies process mining, KPI analytics, and BPMN documentation to identify performance drivers and improvement opportunities across enterprise processes.

How you’ll make an impact:

• Analyze end‑to‑end process execution using process mining and analytics techniques
• Build KPI dashboards, conformance views, and ongoing monitoring analyses.
• Link analytical evidence to BPMN L3–L4 process models and improvement recommendations.
• Other analysis, documentation, and workshop support activities.

What you’ll need (Required):

• Bachelor’s degree in Business Analytics, Engineering, Information Systems, or related field.
• 5+ years of experience in process analysis, operational analytics, or continuous improvement.
• Strong SQL skills and experience working with transactional data.
• Hands‑on experience documenting processes using BPMN.
• Strong analytical storytelling and communication skills.

What else we look for (Preferred):

• Experience with process mining tools such as Celonis.
• Experience with ERP‑driven business processes.
• Lean / Six Sigma training or certification.