Job Summary
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
The IOT Solution Specialist plays an integral role in contributing to the strategic growth of Telstra and our market presence through identifying, developing, and closing high-value, IOT solutions with our clients. You will focus on the IOT portfolio, helping customers drive business outcomes, sustainability, connectivity, operational efficiency and safety and compliance.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Telstra Enterprise - Customer Success & Sales helps Telstra's customers achieve their business goals by providing them with the right products, services, and support.
Your success in this role is built on your exceptional relationship building and negotiation skills – you thrive off partnering with our customers to provide solutions that will enhance their business and exceed their expectations.
You strategically partner with client executives and other key members of our business to deliver high margin sales that directly contributes to Telstra’s growth.
About You
As a IOT Solution Specialist, you apply your sales expertise, strong relationship management skills and understanding of Telstra IOT capabilities to deliver the following responsibilities:
Lead the identification, development and selling of high-value solutions in partnership with the client executives who own strategic customer relationships, to deliver high margin sales and revenue growth for your portfolio.
Authentically engage and collaborate within a diverse, multi-stakeholder landscape (e.g. Client Executives, Business Development Managers, Solution Specialists, Deep Domain Specialists, Presales & Delivery Teams, Technology Vendors, Telstra Partners) to translate complex sales into leading-edge customer solutions.
Take an innovative and creative approach to identifying new sales opportunities and developing sales solutions that leverage your deep customer understanding, awareness of key industry trends and understanding of the competitor landscape.
Leverage strong communication skills to authentically engage and effectively influence stakeholders, including C-Level, to determine the most appropriate sales solutions, provide business insights on IOT matters and maintain positive customer relationships.
Use a range of communication and relationship building skills to establish and manage customer, vendor and key strategic relationships, to deliver high customer satisfaction outcomes and to drive the achievement of NPS targets.
Apply subject matter expertise and account strategy leadership for your defined solutions portfolio to develop accounts and maintain and grow existing accounts. This includes contributing to the development of account plans and leading components of solution proposals.
Support innovation and lead components of continuous improvement activities for the identification of sales, solution design, negotiation methods and sales delivery approaches that support sales capability development.
Leverage deep knowledge in sales and commercial management to accurately forecast, track and manage sales opportunities (lead identification, qualification and closure), including meeting reporting requirements for assigned portfolio.
Qualifications:
Minimum of 5 years end to end sales management experience preferably from the Enterprise space
Strong sales planning and execution skills
Understanding of IOT capabilities in areas such as sustainability, connectivity, operational efficiency and safety and compliance.
Experience influencing senior stakeholders – internal and external with the ability to navigate through complex process.
Experience working in a consultative sales process in combination with a technical presales team
Excellent oral and written communication and presentation skills
Leverage deep knowledge in sales and commercial management to accurately forecast, track and manage sales opportunities (lead identification, qualification and closure), including meeting reporting requirements for assigned portfolio.
If you are excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.