ESET

Inside Channel Account Manager

Gothenburg Full time

Summary

Ready to grow business through strong partnerships? Join us to drive sales through our channel partners and distributors, build a high-quality partner pipeline, and uncover new cross-sell and upsell opportunities. You’ll manage partners within Nordics territory and collaborate closely with Sales Engineers to deliver real results.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

  • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.
  • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.
  • Primarily deal with volume partners
  • Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs.
  • Create the pipeline with your accounts with focus on existing business and upsell.
  • Be able to accurately forecast revenue on a weekly and monthly basis.
  • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.
  • Keep reseller and customer company information and all activities up-to-date in CRM system.
  • Assist resellers in operation tasks to process Deal registration and Orders
  • Achieve monthly and annual revenue and KPIs targets.

REQUIREMENTS
Education:

  • Relevant commercial focused education


Experience:

  • 3+ years experience from a similar role within the IT channel, either from vendor or distributor.
  • Experience working with IT resellers within the whole Nordic region

Knowledge:

  • Basic Knowledge of Microsoft Excel and Word
  • Knowledge of Outlook
  • Advanced knowledge of CRM systems such as Salesforce or similar


Language:

  • Danish or Swedish – C2
  • English – C1


Personal characteristics:

  • Ability to multi-task whilst under pressure

#LI-LV1 #LI-Hybrid #mid-senior

Primary location

Gothenburg

Additional locations

Copenhagen

Time type

Full time