Senior Account Manager, Hospitality Solutions (Thailand)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Thailand, where innovation knows no borders. This team leads with impact—helping hotels unlock new revenue streams, enhance operational efficiency and improve the guest experience through next-generation technology and trusted partnerships. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

As a Senior Account Manager, you will manage a portfolio of hotel clients and lead strategic account initiatives that strengthen customer engagement, drive product adoption and accelerate growth. You will be a trusted advisor for clients using Sabre’s SynXis platform, offering insights that improve performance and deliver long-term value. This role requires strong relationship management skills, commercial acumen and the ability to work across teams to influence outcomes in a dynamic, tech-driven environment.

Responsibilities

• Manage key hotel accounts across Thailand, ensuring high customer satisfaction and strong retention.
• Lead commercial discussions, including renewals and upsell opportunities that align with client goals.
• Partner with cross-functional teams to deliver tailored solutions that drive product adoption and operational excellence.
• Track account performance, identify growth opportunities and proactively manage risks.
• Stay ahead of market and competitor trends to inform account strategies and recommendations.

Preferred qualifications and education

• Minimum 5 years of experience in account management, sales or strategic partnerships in hospitality, SaaS or travel technology.
• Proven success in building and expanding long-term client relationships.
• Strong understanding of hotel distribution platforms, CRS or digital transformation in hospitality.
• Excellent interpersonal, communication and negotiation skills with a client-first mindset.
• Ability to manage multiple priorities and influence stakeholders across functions and regions.

Benefits

Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
•  Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.