Senior Account Manager

We are looking for Corporate Senior Account Manager to join our IP sales team in Korea. This position reports to Sales director in Korea.

About You – experience, education, skills, and accomplishments   

• Minimum of 8 years of business-to-business sales experience in a consultative selling environment
• Prior Corporate sector experience preferred, SaaS IT product selling experience preffered
• Ability to manage and generate revenue from existing and new customers through a conscientious and driven approach with excellent customer management skills.
• Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers
• Excellent communication and influencing skills through verbal and interpersonal presentation.
• Ability to deal with a wide range of customers, from Heads of Intellectual Property, Research & Development, Business Intelligence, Informatics and Legal within the corporate segments and IP Law firms.
• A good team player / self- starter with the ability to work using own initiative.
• Well organized and disciplined team player in regard to policy, procedure, and standards.
• Good organizational skills with the ability to set priorities and be flexible to change
• Ability to identify problems and apply creative solutions.
• Business level English is a mandatory.

What will you be doing in this role?  

• 세계적 수준의 기술 혁신을 달성하기 위한 고객의 이슈를 파악하고 솔루션을 제공
• 국내 대기업에 Digital Transformation의 방향성에 대해 함께 고민하고 클래리베이트가 보유하고 있는 IPMS SaaS 솔루션을 제공
• 글로벌 R&D 경쟁력을 선점하기 위한 IP(지식재산권) 전략, R&D 로드맵 전략, 특허전략, 기술전략, 경쟁사 동향분석, 라이센싱 및 파트너쉽 기회 발굴, IP 아웃소싱 프로세스, 글로벌 상표 및 브랜드 보호 전략, 오픈 이노베이션 및 연구성과 분석 등 IP-R&D 전략 관련 고객의 다양한 이슈를 논의하고Clarivate의 전문 데이터베이스 및 컨설팅 서비스를 영업
• 대상고객: R&D Spending이 높은 국내 기업들의 IP전략팀, 특허팀, 기술전략팀, 기술기획팀, 전략기획팀, 연구기획팀, 연구소, CTO Office 등

• Develop new revenue from portfolio (existing and new customer) to exceed territory revenue plan.
• Develop customer’s requirement for the IP Database Platform, Intellectual Property Landscape, Competitive Intelligence Analysis, Monetization and Licensing, IP Outsourcing Process, Global Trademark and Brand Protection, Open Innovation and R&D Performance Analysis.
• Effectively liaise with the customer base and proactively steer relationships towards strategic partnership status.
• Prepare an account plan for key customers which includes an organization profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives to acquire detailed in-depth knowledge of the Intellectual Property portfolio.
• Maintain and update sales progress reports on CRM and other reporting mechanisms according to agreed timeframes.
• Liaise effectively with internal departments (especially Consulting, Sales Support and Marketing Department) to maximize sales opportunities and to keep up to date with existing and new services and marketing/sales campaigns.
• Maintain customer satisfaction with all Clarivate Analytics services.

Hours of Work

40 hours per week, Full time permanent position based in Korea