Department of Veterans Affairs

Secretary (OA) Chief of Staff Office

Charleston, South Carolina Full time

Secretary (OA) Chief of Staff Office

Department: Department of Veterans Affairs

Location(s): Charleston, South Carolina

Salary Range: $55882 - $72644 Per Year

Job Summary: The position serves as the principal administrative support to the Chief of Staff at the Ralph H. Johnson VA Medical Center in Charleston,SC. The Executive Secretary is responsible for managing the Chief of Staff's calendar, scheduling meetings, and coordinating travel arrangements. This role involves preparing, reviewing, and editing correspondence, reports, and official documents, as well as screening incoming communications to prioritize matters requiring executive attention.

Major Duties:

  • Coordination with Chief of Staff: Meets daily or as needed with supervisor, discussing drafts of letters, publications, agenda for meetings, appointments, methods by which problems have been or will be handled, follow-up action on delayed action and related functions. As Executive Secretary to the Chief of Staff, recommends solutions to problems based on knowledge of past practices, regulations, and policy. Responsible for all travel arrangements for the Chief of Staff. Coordinates coverage for the Chief of Staff position in his absence and insures notification of it to the appropriate hospital personnel. Disposes of a large volume of inquiries daily that are received from the various services ranging from operating procedures to policy questions from professional and administrative functions of wide variety. Consults VA Manuals as necessary in order to cite references and has the responsibility of orienting all secretaries of the professional services regarding the administrative relationships and responsibilities to the Offices of the Chief Executive Officer and Chief of Staff. Authorized to make independently assignments to staff members without discussion with Chief of Staff, such as requests for information to complete reports, teletypes request for data, requests from the administrative divisions for certifications and related functions. Explains report requirements and arranges for submission of data to be assembled with other services. Coordinates with Personnel, Medical Administration, Fiscal, and other administrative services related to Consulting and Attending appointment and control of funds, proficiency ratings, promotion requests, special work orders. Manages correspondence. Schedules all appointments. Arranges meetings. Taking and transcribing dictation. Greets visitors and patients. Keeps time and attendance. Work Schedule: Monday - Friday 8:00am - 4:30pm. Work schedule subject to change based on agency needs. Telework: Ad Hoc Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA) Chief of Staff Office/PD005820 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/01/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience greeting and interacting with a variety of individuals from high-ranking executives to lower level employees; experience in an office or medical environment performing progressively complex secretarial duties; answering incoming telephone inquiries and correspondence; composing, proofreading, editing correspondence, memorandums, policies, etc.; ensuring all correspondence, memorandums, policies, etc. contain correct format, grammar, spelling, and punctuation; utilizing technology such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); coordinating complex calendars, meetings and travel arrangements. Proficiency Requirement: In additional to meeting experience requirements, applicants for this position must show possession of the following skills: Ability to type 40 words per minutes For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12941459. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/01/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-01