It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories.
We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry.
Serves as a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product, and cultivates and maintains client relationships through brand awareness.
ESSENTIAL FUNCTIONS:
- Performs activities associated with selling, stocking and ordering merchandise in the store
- Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request
- Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance
- Totals prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate
- Counts and balances cash register and receipts
- Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list
- Maintains a client book and contacts customers regularly when new products arrive
- Fills out specific forms to process transactions or special orders such as refunds
- Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs
- Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor
- Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales
- Keeps sales floor and stock area neat and orderly
COMPETENCIES:
- An experienced selling professional able to generate sales through relationship building with clients and the community
- Ability to build, manage and utilize a client list to increase sales
- A keen understanding of the importance of Customer Service – these are keystones of the Peter Millar experience and the Retail environment we serve
- A self-motivated, self-starter with the ability to perform daily tasks with little supervision
- Excellent PR skills
- Positive attitude, great enthusiasm for the brand and outgoing personality
- Effective verbal and written communication skills
- Outgoing demeanor
- Ability to work in a team environment and assist others
- Ability to prioritize and meet deadlines as assigned with minimal supervision
- Ability to stand/stoop/bend/walk 8-10 hours during shift
- Ability to lift up to 20 pounds periodically
DESIRED EDUCATION AND EXPERIENCE:
- At least 2 years’ experience in a lead selling role
- College degree preferred in business, marketing, fashion, or merchandising
- Basic understanding of sales principles and customer service practices
- Previous cash handling experience
- Technically savvy with experience in MS Office, internet searching, email, POS systems preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!