The Role
As the School/Department Operations Manager, you will be pivotal in managing, planning, and delivering operational and administrative support services. Macquarie Business School (MQBS) is a world ranking Faculty that fosters an environment renowned for quality, flexibility, innovation, and commitment to equity and diversity. You will work closely with the Head of Operations, Head of School/Department, and Faculty Finance Business Partners to shape and oversee the operational landscape of Macquarie Business School (MQBS). This role will be pivotal in contributing to continuous improvement, digital transformation, and operational excellence.
You will be responsible for the key accountabilities below:
Build and/or contribute to the development of the annual School/Department budget at the direction of the Head of Operations and in consultation with Head of School/ Department and Faculty Finance Business Partners,
Lead the development, drafting and implementation of operational and resourcing plans for the School/Department,
In consultation with the Head of School/Department, Head of Faculty Operations and Finance Business Partner, oversee the day-to-day School/Department financial operations and budget management,
Contribute to the development of the strategy of the School/Department in partnership with the Head of School/Department as required,
In coordination with Faculty Education, Research, Technical and Shared Services, manage the organisation and operational support for staff within the School/ Department,
Provide high-quality advice to the Head of School/Department,
Oversee the onboarding of new staff, honorary appointees and visitors to the department in accordance with WHS and other University requirements,
Oversee and/or support strategic and operational projects as assigned by the Head of Faculty Operations,
Support the Head of School/Department with permanent academic staff workload allocations and casual staff agreements, including hiring where needed,
Team management, including professional development and upskilling of direct reports, and
Work with various stakeholders and the wider Operations team to support University key strategic goals, in particular: standardization of processes across six Departments, digital transformation, and improved ways of working.
About You
In this role, you will cultivate and maintain strong, collaborative relationships with key stakeholders within the faculty, across the University, and externally. You will also provide guidance, mentorship, and support to professional staff within the School/Department, fostering a culture of high performance and exceptional service.
As an effective communicator and a skilled problem solver, you will approach challenges with a solutions-focused mindset. You will have the opportunity to contribute to shaping the future of MQBS through identifying new ways of working, AI-led technology, and driving operational efficiencies.
In addition, you will have the following:
Relevant tertiary qualification/s and or equivalent extensive experience,
Demonstrated extensive experience in building and leading high performing teams to delivery organisational outcomes,
Demonstrated ability to plan at both strategic and operational levels with organisational skills to ensure the delivery and implementation of programs and services,
Proven ability to provide leadership and encourage a collaborative, cooperative and service-oriented work environment including the capacity to embrace and foster change,
Highly developed conceptual, analytical, problem solving and research skills and ability to develop innovative solutions,
Strong customer service focus and ability to work and communicate effectively with a diverse range of stakeholders,
Proven ability to exercise initiative and autonomous judgement and negotiate positive outcomes, and
Demonstrated ability to manage financial and physical resources.
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: 5 May 2026 at 11:59 pm (AEST)
We reserve the right to progress or decline an application prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. This role requires a valid Working with Children Check . Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
05/05/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.