We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.
At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.
And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.
The Opportunity
At MYOB, we strive to create an outstanding workplace where innovation and cooperation blend seamlessly. As a Salesforce Functional Analyst, you will be vital in making sure our Salesforce platform underpins and improves our business processes across the Customer group. Your abilities will lead us to remarkable effectiveness and accomplishment!
With the experience and knowledge you bring to MYOB, you will be key to delivering and unlocking value for our team members and customers using the Salesforce platform. Delivering efficiency and effectiveness improvements, making sure we are leveraging the platform to enhance business operations
What You'll Do
- Customise, configure, and maintain the Salesforce domain to meet business needs
- Analyse business requirements and translate them into practical Salesforce solutions
- Support end-users through troubleshooting and training
- Generate reports to aid decision-making
- Collaborate with collaborators to identify process improvements
- Participate in testing and deployment of new features
- Document changes and system processes
About You
- Demonstrated experience as a Salesforce Functional Analyst or in a comparable position
- Strong analytical skills to determine and implement effective solutions
- Excellent communication and collaboration abilities
- Strong Experience with Salesforce systems (Sales Cloud, Service Cloud, etc.)
- Proven ability to translate business needs into actionable requirements