Why choose Logicalis?
As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.
We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.
1. Business Analysis & Strategy
- Discovery & Elicitation: Conduct discovery sessions with Business Owners to translate "pain points" into Functional Requirement Documents (FRD) and User Stories.
- Process Engineering: Map AS-IS and TO-BE business processes to ensure Salesforce configurations align with industry best practices.
- Strategic Roadmap & Feature Advocacy: Proactively monitor Salesforce Seasonal Releases (Spring, Summer, Winter) to identify new features and functionalities.
- Conduct feasibility studies and impact assessments on adopting new features to enhance CRM business processes.
- Present "Value Propositions" to management on how new features can drive efficiency and create business value.
2. Advanced Platform Administration
- Declarative Automation: Advance-level configuration of Salesforce Flow, Validation Rules, and Custom Metadata.
- Regional Security Architecture: Manage a complex, multi-country security model including Roles, Profiles, Permission Sets, and Sharing Rules.
- Data Quality & Integrity: Oversee data governance, data quality controls, and change management.
3. Project & Stakeholder Management
- Cross-Functional Liaison: Act as the primary bridge between local end-users, local admins, and technical development teams.
- Quality Assurance: Lead the User Acceptance Testing (UAT) process and own the end-to-end release management cycle.
- Enablement: Create high-quality training documentation and deliver workshops for new feature rollouts.