As the world’s largest IT distributor, and with the IT industry's best and brightest, you too can create impact for yourself and your customers by sharing an unwavering commitment to bringing products, services and solutions to the world.
Whilst we are the biggest, our culture and work environment has very much a local Australian feel.
We now have a great opportunity for a Solution Sales Specialist within our Customer Success Team.
In this role, you will be the point-of-contact for Vendor Sales and other sales teams and serve as an internal business partner to the other functional teams.
Responsibilities of this Role
The key focus of this role is to provide outstanding sales support and customer service to our customers and internal stakeholders through outbound and inbound telephone contact and other electronics means covering quotation and sales order processing for products, services and renewals.
Through training and development from our dedicated team, you will become an expert in the specifics of the vendor(s), their technologies and the customer portfolio you will be assigned to, as well as having a broad understanding of the product lines and business units within Tech Data.
You will also manage and be expected to grow customer and partner relationships for assigned partner/ vendor working with the whole sales team. You will work across other vendors and partners as required.
To be successful in this role, you will need the following skills, experience and knowledge:
Minimum High School Certificate (or equivalent).
Professional, high level English communication skills (both verbal and written).
Intermediate Microsoft Office proficiency.
Excellent time management, organizational skills and attention to detail.
Proactive and customer service orientation with the ability to work autonomously.
Experience with bills of materials, quoting and ERP systems (desirable).
Previous customer service experience esp in the IT market will be highly regarded.
What's on offer
Besides offering a very competitive remuneration package, we also offer:
Great team culture.
Hybrid working environment (at least 3 days in the office each week at a minimum);
Great learning opportunities to grow professionally and personally through dedicated learning platforms, our education assistance program, focused individual development plans and from your co-workers.
Opportunities to give back to our community via our Corporate Social Responsibility partnerships.
Flexible work hours.
On-site parking but also close to the Metro.
Employee Assistance Program that is above industry standards.
Paid parental leave scheme including options to ramp up your hours back to your role, a great program that we are especially proud;
If you are seeking a new role or opportunity to further grow your customer service and/ or sales experience within an organisation that truly values and embraces individuals from diverse backgrounds regardless of age, gender or other factors, then we look forward to hearing from you soon!
If your are looking for other opportunities with our organisation or know of someone in your network looking for a new role,, you can join our Talent Community here
Key Skills
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.