At KONE, we bring buildings to life.
Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
About the Role
As a Sales Support Specialist, you will be playing a pivotal role in lead qualification to drive sales pipeline growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a talent for identifying Sales opportunities.
You will be working in a structured phone based sales environment supporting core sales processes and contribute to improved sales efficiency through high‑quality customer interactions and accurate documentation.
Key Responsibilities
Initiate outbound telephone contact with customer representatives
Qualify and assess leads and record the status of customer relationships
Capture, update, and correct customer data in Salesforce
Manage the centralised sales inbox
Perform general sales support and administrative tasks
Support sales teams through high‑quality lead qualification
About You
Some sales, sales support or customer administration experience
Experience in lead generation, customer service, or inside sales preferred
Confident telephone manner with strong communication skills
Strong attention to detail and a commitment to delivering high-quality work
A proactive mindset and ability to work independently
Collaborative team player
Familiarity with CRM systems (Salesforce preferred)
Why Join Us?
Competitive salary package with performance incentives.
Gateway role with development opportunities into broader sales careers
Novated Leasing, ability to purchase leave, extra super and a car space
Grow with comprehensive learning and development programs covering a wide range of professional skills
Ready to take the next step?
Joining KONE means becoming part of a diverse and inclusive team that values growth, sustainability, and making cities better places to live.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/