Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Based in any of our Dublin offices, Howden Ireland are delighted to have a vacancy as an Sales Support Executive for our Commercial book of business that will be an integral part of our wider Commercial team.
About the Role:
The Sales Support Executive will play a key role in supporting the Commercial
Sales function within Howden. This role is responsible for providing high-quality sales and operational support to Account Executives, ensuring the smooth running of sales processes, accurate documentation, and an excellent client experience.
This is an ideal role for someone early in their insurance career who is highly organised, client-focused, and motivated to develop into a more senior role within Howden.
Key Responsibilities:
Provide day-to-day sales support to Commercial Account Executives across new business and renewals.
Assist in preparing quotations, proposal documents, presentations, and renewal packs.
Support Account Executives with insurer submissions, follow-ups, and market engagement.
Ensure all sales documentation is accurate, complete, and issued in a timely manner.
Maintain accurate client and policy records on internal systems (e.g. Acturis or equivalent).
Track sales activity, pipeline updates, and renewal timelines to support effective planning.
Assist with onboarding new clients, including documentation and compliance checks.
Support the Sales Operations Manager in improving processes, controls, and workflows.
Act as a point of contact for clients and insurers for administrative or follow-up queries.
Deliver a professional and responsive service experience aligned with Howden standards.
Escalate queries or issues to Account Executives where appropriate.
Ensure all activities comply with Central Bank of Ireland requirements, Consumer Protection Code, and internal policies.
Support the completion of required documentation, disclosures, and record keeping.
Assist with audits, file reviews, and quality checks when required.
Actively engage in training, coaching, and professional development (APA / CIP pathway).
Build knowledge of commercial insurance products, markets, and sales processes.
Demonstrate readiness over time to take on increased responsibility within the sales or advisory teams.
About You:
Strong organisational and administrative skills with excellent attention to detail.
Clear, professional communication skills (written and verbal).
Ability to manage multiple tasks and priorities in a fast-paced environment.
Client-focused mindset with a strong sense of ownership and accountability.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Motivation to build a long-term career within insurance and sales.
Experience in an insurance, financial services, or professional services environment.
Exposure to commercial insurance or brokerage operations.
Familiarity with CRM or policy administration systems (e.g. Acturis).
APA qualification or willingness to work towards insurance accreditation
Proactive, positive, and eager to learn.
Strong team player who enjoys supporting others to succeed.
Comfortable working with senior stakeholders and sales professionals.
Resilient and adaptable in a high-performance sales environment.
Ambitious with a clear desire to progress within Howden.
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent