Sales Operations Specialist

KEY RESPOSIBILITIES

• Credit status review with sales rep for overdue management
• Coordinate the billing process to ensure accurate and timely invoicing.
• Monitor AR(accounts receivable) and manage collection activities to reduce overdue payments.
• Track and improve DSO (Days Sales Outstanding) performance through proactive credit and collection strategies.
• Maintain and update CRM and ERP systems with accurate customer information.
• Collaborate with finance, sales, and customer service teams to resolve billing or payment issues.
• Reconciliation with customer regarding AR/LR Balance
• Sales Closing Data Management utilizing SAP
• STL Contract Consolidation
• Arrangement for disposable product Return & Exchange

JOB QUALIFICATION

• Bachelor’s degree or above
• Minimum 2 years of relevant experience in sales operations, preferably in the pharmaceutical or medical device industry.
• Strong understanding of the healthcare market in Korea and related sales processes.
• Excellent analytical, problem-solving and communication skills with ability to collaborate across functions.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and familiarity with ERP/CRM systems (e.g., SAP, Salesforce).
• Detail-oriented, organized and capable of handling multiple priorities.