About this role:
The Sales Operations Analyst is responsible for delivering insights into sales performance through data analysis, enabling informed decision-making within the wider team. This role focuses on tracking key sales metrics, generating forecasts and producing comprehensive reports to support the development and execution of team-wide sales strategies.
Accountabilities:
· Serve as the primary point of contact for the Distribution team regarding Sales Operations processes, providing expert guidance and, when necessary, absorbing process components to optimize team efficiency.
· Lead the mapping and documentation of Sales Operations processes, developing comprehensive manuals and procedural guides to ensure consistency and clarity across the team.
· Ensure the highest quality and integrity of information throughout the entire sales cycle—from customer onboarding and data management to contract administration—enabling reliable reporting and analysis.
· Analyse sales data to monitor performance against key performance indicators (KPIs), identify trends, uncover root causes of underperformance, and deliver actionable recommendations to management.
· Prepare, optimize, and innovate regular and ad-hoc reports, including dashboards and visual presentations, to effectively communicate sales performance to key stakeholders.
· Support forecasting activities by analysing historical sales data, customer behaviour, and market trends to project future sales performance.
· Provide detailed data analysis to inform pricing strategies, product launches, and promotional initiatives, ensuring alignment with broader business objectives.
Skills & Experience:
· Bachelor’s degree or equivalent experience.
-Developing knowledge of methodologies, processes, practices, and common issues of the Sales Operations function.
· Able to convey straightforward technical and non-technical information to audiences that generally understand the subject matter. Communication is normally within the team and with closely related teams.
· Primarily focuses on providing support to the team.
· Able to work under general supervision, with some guidance from a competent professional or manager needed from time to time.
Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.