Sales & Marketing Administrator (LACC-FT)

POSITION: Sales & Marketing Administrator
DEPARTMENT: Sales & Marketing
REPORTS TO: Vice President of Sales & Marketing
FLSA STATUS: Non-Exempt
Base Salary Range: $25.00-30.00/hourly

LEGENDS GLOBAL brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. The world leader in venue management and live event production, oversees 450+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Los Angeles Convention Center located in the heart of vibrant downtown LA, the Los Angeles Convention Center is a leading venue for conventions, trade shows and exhibitions. The center is committed to delivering excellent service and exceeding expectations for clients and guests at every event.

SUMMARY

The Sales Administrator is responsible for providing day-to-day administrative and operational support to the Sales and Marketing team. This includes handling inquiry calls, coordinating sales and promotional efforts, and assisting the Vice President of Sales & Marketing and department managers. The role also involves clerical duties, event coordination, and contributing to both sales tracking and marketing initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative & Clerical Support

• Manage and direct incoming inquiry calls, general information requests, and internal department communications on behalf of the Sales & Marketing Department. 
• Promote positive guest relations, making every effort to accommodate any guest’s reasonable request with the highest standards of courtesy, respect and efficiency. 
• Maintain complete and up-to-date filing systems (both physical and digital) for all department documentation from file assembly through post-event reconciliation per departmental standards.
• Prepare and distribute reports as requested by the General Manager or Vice President of Sales & Marketing.
• Monitor and maintain department inventories including office supplies, brochure maps, and sales/marketing materials.
• Support sales team and potential LATCB as Momentus systems and DocuSign Superuser by stepping in to troubleshoot or assist team(s) with questions. 

Event & Booking Coordination

• Handle all Internal Event requests from LACC and reserve space using the Event Booking Management System (Momentus).
• Liaise with Event and Finance Department to ensure accurate and timely processing of event files.
• Participate in, coordinate, and/or prepare departmental documentation for meetings as required, including Department, Staff, Committee, and other internal meetings.
• Support LACC Sales Managers by inputting billable client expenses in Momentus
• Act as primary sales contact for all parking agreements.
• Digitally maintain all department documents and on shared sales drive

Sales & Marketing Coordination and Lead Management

• Work cooperatively with LA Tourism & Convention Board (LATCB’s) sales team in processing citywide booking requests by reviewing, correcting and approving space reservation forms (transmittal slips) and alerting sales managers of any incomplete or incorrect information. 
• Input Leads and Opportunities into CRM System
• Support site inspections and assist with the preparation of quotes as needed.
• Prepare weekly internal status reports
• Prepare monthly reports for campus partners 
• Input LA Live Campus Calendar into Event Booking Management System (Momentus) on a weekly basis.
• Process Space Rental Applications and conduct reference checks.
• Follow up with clients on outstanding marketing assets 
• Assist in collection of content for internal employee newsletters
• Post newly licensed clients to website calendar
• Distribution of Press Releases 

Additional Duties 
Act as back-up to Contract Coordinator by working within the Contract Booking System software environment to support entire sales team. This includes entering event bookings, changes and updates, drafting License Agreements and Addendums, sending contracts to clients via DocuSign, tracking returns and processing final documentation.

• Assist with other administrative tasks as assigned. 
• Perform other duties, special projects and responsibilities as assigned which may or may not be directly related to job specifications.

QUALIFICATIONS

1.    Excellent Customer Service skills required. 
2.    Must be able to maintain good business relations with guests, clients, and service providers. 
3.    Must possess extremely strong organizational skills with keen attention to detail; Must be a clear, detailed-oriented thinker, able to analyze and resolve problems and exercise good judgement.
4.    Must be able to quickly learn and easily understand new technologies and how to independently resolve challenges at hand.
5.    Must be able to meet tight deadlines and work effectively in a high-pressure environment.
6.    Must possess exceptional verbal and written communication skills with strong proofreading abilities.
7.    Must have professional attitude and appearance.
8.    Must be able to collaborate with other departments within the LACC and provide effective communication, respecting the chain of command.
9.    Must have a positive attitude and the ability to deal well with changing assignments and priorities. 
10.    Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and the ability to learn required business systems.  
11.    Must have reliable transportation.
12.    Required variable work schedule such as late hours, early mornings, extended hours, holidays, and weekends.

EDUCATION AND/OR EXPERIENCE

A minimum education level of High School Diploma or equivalency (BA/BS degree preferred)    
Area of Study:  General Studies
Minimum of two (2) years previous experience in Sales, Marketing, Communications, Entertainment or related industry experience (i.e. advertising agency, radio/television) required. Combination of education and experience will be considered.

SKILLS AND ABILITIES

OTHER QUALIFICATIONS

• Bachelor’s Degree in Marketing, Business, or related field preferred.
• Experience in the Convention Center, Hospitality or Entertainment industry preferred.
• Knowledge of Ungerboeck Systems Inc (USI) or Momentus Technologies preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. The team member must frequently use a keyboard/computer screen for extended periods of time. The team member is occasionally required to lift, push, pull and move up to 20lbs or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

While performing this job, the team member is exposed to large public/private gatherings indoors/outdoors. The team member may be exposed to outside weather conditions. The team member must comply with all federal, state, and local regulations published by the company, work rules, as well as written instructions. The noise level is typically low to moderate in office settings, and moderate to high during events.

ADDITIONAL COMMENTS

This is an onsite position that requires in-person collaboration with multiple departments and coverage of events from start to finish. The position must be available to occasionally work early mornings, late nights, weekends, and holidays to meet business/event needs.

The essential responsibilities of this position are described under the headings above. This is not an exhaustive list of all responsibilities, duties, and skills required. Team members may be required to perform duties outside of their normal responsibilities from time to time as needed. 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. Applicants who need reasonable accommodations to complete the application process may contact (610) 729-1023. VEVRAA Federal Contractor. EEO is The Law - click here for more information