ESET

Sales Enablement & Support Specialist

Bratislava Full time

Summary

In 2022, ESET launched its Corporate Solutions Division, dedicated to support Large Enterprises Governments, and Security Services with bespoke cyber security services and solutions.

The Corporate Solution (CS) division is scaling up its team that serves our corporate clients.
This role is essential for ensuring the smooth operation of the sales process, improving sales team efficiency, and fostering strong customer relationships

Job description

Your responsibilities in this position will be:

  • A Sales Support Specialist acts as a key administrative and client-facing link between a company's sales team and its customers.

  • Providing crucial support by managing customer accounts.

  • Acting as a point of contact for customers, answering inquiries, providing support throughout the sales process, and troubleshooting issues. 

  • Processing sales orders, managing existing renewals and all operation activities.

  • Generating sales reports, and handling sales-related data entry and tracking.

  • Assisting with the creation of sales presentations and materials, researching competitors and prospects, and providing relevant sales content and product information. 

Our requirements for this role:

  • Experience with supporting the sales process

  • Strong written and verbal communication skills are vital for interacting with both customers and the sales team. 

  • The ability to manage multiple tasks and prioritize effectively is crucial for handling administrative duties and meeting deadlines. 

  • A strong commitment to providing excellent customer service and supporting customer needs. 

  • The ability to work effectively as part of a sales team while also performing tasks independently.

  • Willingness to learn new things, motivated to new responsibilities & roles

  • Language: Fluent English (at least C1)

  • Communication: Excellent communication and organization skills

Basic wage component (brutto): from 2 000 EUR

* Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).

* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

Benefits

Health & well-being

  • BenefitPlus
  • Healthcare (check-ups/annual programs)
  • Multisport card
  • Travel card "električenka"
  • Supplementary pension saving
  • Sick days

Family

  • Marriage allowance
  • Childbirth allowance
  • Parental contribution
  • ESET family events (Family day, St.Nicholas)

Office

  • Refreshments in the office (fruits, coffee, soft drinks)
  • Let´s get together breakfast
  • Activity room, quiet room
  • ESET events (Žranica, Christmas party..), teambuildings

Other

  • Loyalty allowance
  • Loyalty extra days off
  • Loyalty cake
  • Loyalty glass award
  • Refer a friend
  • Christmas presents
  • Discounts from external providers

Primary location

Bratislava

Additional locations

Time type

Full time