Axon

Sales Enablement & Knowledge Management Senior Manager

Atlanta, Georgia, United States; Boston, Massachusetts, United States; Denver, Colorado, United Stat Full Time
Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Knowledge Management & Enablement Specialist, you will lead Axon Enterprise’s onboarding, training, and knowledge management initiatives—foundational programs that enable every new and existing team member to contribute with confidence and clarity. You will design and deliver resources, frameworks, and experiences that help the Enterprise business scale its expertise, integrate new talent, and build a culture of growth and operational excellence.

In addition to your core focus areas, you will provide crucial support across our business operations pillars, partnering on projects involving finance oversight, deal desk, headcount/OpEx management, and internal tools. Your work will touch every part of the org, making you a connector between people, process, and performance.

What You’ll Do 

Location: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA, Washington DC, San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences.
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs.
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries.
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation.
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices.
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity.
  • Serve as a key cross-functional partner; drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success.
What You Bring
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment.
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution.
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success.
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences.
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents.
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement.
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 86,625 in the lowest geographic market and USD 138,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.