Highmark Health

Sales Enablement Consultant

Pittsburgh PA, 15222, PAP, Penn Avenue Place Full time

Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

This job is responsible for providing executive oversight on complex corporate projects and initiatives, with the highest level of executive visibility and impact, and enterprise reach within the organization.  Providing superior subject matter expertise as well as matrix level initiative management for multi-disciplinary teams, supporting planned, preemptive and special purpose undertakings for the most visible internal and outward facing issue resolution undertakings.

If you live within 50 miles of an office you are required to be onsite 3 days a week onsite (T,W,Th).

ESSENTIAL RESPONSIBILITIES

  • Provide Executive Oversight for Enterprise level special purpose undertakings representing the organization.
    • Lead specially formed executive sponsored teams charged with delivering rapid response and resolution for issues with the highest level of visibility.
    • Determine short and long term remedies for operational, system, and / or process based breakdowns that directly affect the organizations’ ability to deliver or fulfill products or services to clients.
    • Lead senior based teams to reach resolutions that ensure continuity for internal dependencies and outward facing deliverables.
    • Identify, define and communicate to senior leadership the determined solutions that remedy complicated issues or the steps taken to compensate for the lack of capability in system or process changes.
  • Lead Executive Sponsored Projects for the highest priority products and services that provide significant presence or differentiation in the market place.
    • Build out and lead senior level multi-disciplinary teams or committees that will define and mitigate risks within the organization’s existing business processes – specifically those relying on departmental intra operability that are driven by dependencies or sequence.
    • Construct and lead key metrics and touch points with senior executives to ensure they are kept abreast of initiative progress and results.
  • Lead Executive Sponsored preemptive initiatives for Client Implementation, Setup and Advanced Resolution.
    • Build out senior level multi-disciplinary teams or committees that will capture comprehensive processes to ensure that enterprise capabilities are considered and guaranteed for key, high visibility clients.
    • Lead senior teams to identify key checkpoints and enterprise milestones that will guarantee successful fulfillment of requirements for the most complex implementations.
    • Drive the content and accuracy of executive level reporting to communicate results of senior teams.
  • Other duties as assigned or requested.

QUALIFICATIONS

Minimum

  • Bachelor’s Degree or equivalent experience, or relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred

  • Master’s Degree in Business Administration or related field
  • 10 Years of experience in a role that includes issue resolution, executive oversight or program / project management.

SKILLS

  • Ability to manage multiple executive level tasks and priorities;
  • Exceptional communication skills; written and verbal and professional experience interacting with management;
  • Proven problem solving skills including financial and data analysis;
  • Self motivated and ability to work with minimal direction;
  • Exceptional presentation skills;
  • Senior conflict management skills;
  • Knowledge of the organizations products, services, and processes;
  • Demonstrated knowledge of other Healthcare Processes and System Interoperability

SKILLS


Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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