About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.About the role
Reporting into the Director of Sales, you will support the daily operations of the Sales department, ensuring seamless coordination, accurate administration, and effective communication across internal teams and external partners.
You will play a key role in supporting the execution of sales strategies, managing client-related activities, and contributing to revenue generation through organization, precision, and proactive support. Your presence will help ensure that every client interaction is handled with professionalism, consistency, and attention to detail, reflecting the hotel’s brand and commercial standards.
What you will do
Support the Sales team in the preparation, coordination, and follow-up of proposals, contracts, and confirmations, ensuring accuracy, timeliness, and alignment with brand standards.
Coordinate site inspections, client visits, and sales-related meetings, acting as a point of contact between clients, Sales, and internal departments to ensure a smooth and well-orchestrated experience.
Manage sales administration tasks
Assist in responding to sales inquiries, handling correspondence with clients and partners, and supporting the Sales team in nurturing strong, long-term relationships.
Collaborate closely with Operations, Revenue, Marketing, and Finance to ensure a seamless transition from sales to execution and the successful delivery of client expectations.
What you bring
Previous experience in a sales coordination or administrative role, preferably within a luxury hospitality or service-driven environment.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
A proactive, collaborative mindset with a strong sense of professionalism, discretion, and commitment to supporting team success and commercial excellence.
Fluency in Italian and English, with strong written and verbal communication skills and the ability to interact confidently with clients and internal stakeholders.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours:
This is a full-time position
The candidate must have a flexible schedule and work also on weekends and holidays.
This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.