FISKARS

Sales Associate

London Full time

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Georg Jensen, Part of the Fiskars Group is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.

We pride ourselves on our more than 1.300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2.000 wholesale accounts globally.

SALES ASSOCIATE 

This position is based in our store in the Royal Exchange, London and reports to our City Manager. The role is full-time on site working Monday to Friday.

OUR ROLE

We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

WHAT YOU’LL DO AT GEORG JENSON

Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer?

Responsibilities:

The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction.

Your key responsibilities:

  • Ensuring professional and unique customer experience

  • Focus on agreed deliverables by the Store Manager in order to achieve the required financial results

  • Be responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results

  • Reflect the leading and trend-setting brand in order to delight and surprise the customers

WHO YOU ARE

Experience:

  • Minimum two years’ experience from a similar position

  • Experience with other luxury brands

  • Proficient in English, with excellent verbal and written skills


Your profile being:
If you possess the above mentioned competencies and are not only motivated by sales and performance, but also are extremely service minded and a team player, then you might our next Sales Associate.

Furthermore, we look for a person who matches this profile:

  • Proactive, fast learner result oriented, and a self-starter

  • Is well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique

  • Is energetic, enthusiastic and positive

  • Is outgoing, hardworking and responsible

We offer a performance related commission, contributory pension scheme, cash plan, and life assurance.

START YOUR JOURNEY AT FISKARS GROUP

We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV using the link today! Don’t worry about a cover letter, your application is enough indication of your interest.

We are committed to protecting your personal data, so we only accept applications through our career website.

Further information:
For further information, please contact Oliver Steel, London City Manager at oliver.steel@fiskars.com We also recommend you visit our website at www.georgjensen.com.   

Last day of application:

2026-03-30

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.

Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Other benefits: Free onsite parking

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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Pioneering design to make the everyday extraordinary 


Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2024, Fiskars Group’s global net sales were EUR 1.2 billion and we had close to 7,000 employees. We have two Business Areas (BA), Vita and Fiskars.  

BA Vita offers premium and luxury products for the tableware, drinkware, jewelry and interior categories. Its well-known brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2024, BA Vita’s reported net sales were EUR 605 million. Already 50% of BA Vita’s net sales comes from direct-to-consumer sales, comprising approximately 500 stores and approximately 60 e-commerce sites.   

BA Fiskars consists of the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2024, BA Fiskars’ net sales were EUR 547 million.  

Read more: fiskarsgroup.com