Sales and Key Account Representative

Date Posted:

2026-02-22

Country:

Australia

Location:

LOC7038 : 9 & 13/4 Bronti Street, Mascot NSW 2020, Australia

Come and join Electra today. Electra Lift is an elevator company who have been in operation for over 45 years.

We specialize in Lift Maintenance, Modernizations, Replacements and New Installations. We maintain lifts all across Sydney and have a well-structured team to support our continued growth and expansion with our main office located in Mascot, NSW.

As we continue to expand, we are seeking an experienced Sales & Key Account Representative to join our growing team based in Mascot, NSW.

• 12 months fixed term contract

• Reports to the Operations Manager

About You

As a Sales & Key Account Representative you will work closely with our Key Accounts Team to quote urgent lift repairs/minor upgrades, quote proactive equipment improvements and support the administrative tasks required with our key account portals.

Key Responsibilities

• Deliver revenue performance: Consistently achieve (and exceed) assigned sales revenue and margin targets in line with the approved business plan, with clear accountability for results.

• Maximise speed-to-lead and conversion: Action all repair leads from every source immediately on receipt, applying disciplined follow-up to maximise contact and conversion rates.

• Qualify needs and build demand: Partner with the field technicians to confirm scope/requirements, then engage the customer to validate needs, create urgency, and progress opportunities through the buying cycle.

• Drive campaign-led pipeline: Actively participate in all repair product campaigns, generating pipeline contribution and supporting the Key Account team by providing responsive, accurate quoting and commercial support.

• Own proposal development end-to-end: Produce accurate estimates and secure required internal approvals to create a compliant Service Works Proposal, then submit to the customer within agreed turnaround times.

• Execute a structured close plan: Proactively follow up every submission using a structured, cyclical call-closing cadence to progress objections, confirm decision steps, and secure approval/booking.

• Build and maintain a robust pipeline: Maintain a healthy opportunity funnel that supports target attainment, including ongoing prospecting, opportunity progression, and clear next steps at every stage.

• Forecast with accuracy: Keep CRM/sales systems current, report activity consistently, and provide accurate forecasting against plan (pipeline, probability, timing, value).

What you will need to be successful

• Minimum 2–3 years’ experience in Tele Sales, Frontline Sales, or Account Management, with a results‑driven mindset (Preferred).

• Exposure to technical or solution‑based sales would be an added advantage

• Proven ability to work independently and collaborate cross‑functionally, building trusted relationships to drive outcomes.

• Strong communications – verbal and written.

• Attention to detail and accurate record-keeping are important for success

• Sound knowledge of Microsoft 365 and the ability to learn and frequently switch between inhouse systems/databases is required 

• A desire to learn and understand the elevator industry and the technology involved

Sounds like a great role? Apply Today!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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