About DIAG
DIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing. We offer a wide range of testing services – from basic to advanced – to help individuals detect health issues early, proactively monitor their well-being, and make informed medical decisions.
With modern laboratories certified to ISO 15189 standards, cutting-edge automation technology, a highly experienced team of professionals, and a network of over 40 branches across Ho Chi Minh City and other provinces, DIAG delivers convenient, fast, and reliable testing experiences. In addition, our home sample collection service allows customers to easily access high-quality healthcare anytime, anywhere.
We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.
1. Customer Support (Hỗ trợ khách hàng) + Sales Support
- Data Management (Quản lý dữ liệu)
- Administration/Documentation (Quản lý hành chánh/ tài liệu)
- Complaint/Issue Handling (Xử lý khiếu nại/vấn đề)
- Ad hoc support as requested (Hỗ trợ theo yêu cầu)
2. Process (Quy trình)
- Maintain, improve current Sales Processes: Pricing, Contracting, Onboarding, … (Duy trì, cải thiện các quy trình bán hàng hiện tại: Định giá, Hợp đồng, Onboarding,...)
- Work with related departments (Phối hợp với các phòng ban liên quan)
3. Report (Báo cáo)
- Lead Generation report
- Deal & Contract management
- Request Report by Project