Meesho

SA/AM - Collection strategy, Financial Services

Bangalore, Karnataka Full Time
About the Team:
Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing the financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the fastest growing new businesses at Meesho. It's a large 10X opportunity for Meesho to build financial products for Bharat users and serve the unmet needs of millions of our users. And you will be at the center of this journey, building and scaling the business and serving millions of Meesho users. Meesho FS has several lines of products primarily in lending space, service sellers, users and logistics partners of Meesho.
We aspire to create one of the country’s largest financial services businesses, drawing inspiration from global giants such as Alibaba, Shopee, and Mercado Libre, who have thrived in markets comparable to India and built large financial businesses.

Role Overview
Responsible for driving day-to-day execution of strategic initiatives across lending and financial products, working closely with Product, Technology, Business, and Operations teams to translate strategy into scalable outcomes. The role requires strong program management capabilities, the ability to analyze data to identify trends, perform root cause analysis (RCA), and continuously improve performance across processes and customer journeys.
The ideal candidate is a data-driven problem solver with strong stakeholder management and collaboration skills, capable of operating in a cross-functional environment. Prior exposure to collections or recovery strategy—across channels such as tele-calling, field, or digital—and familiarity with risk or performance metrics (e.g., portfolio health, delinquency, NPA) is an added advantage.