JOB SUMMARY
Job Profile Summary
Performs senior-level responsibilities supporting the corporate risk and insurance program. This role manages moderately complex claims, supports enterprise-wide risk identification and analysis, and assists in the development and administration of corporate risk and insurance program. The position works closely with legal counsel, brokers, adjusters, and internal stakeholders to ensure effective claims resolution, appropriate coverage, and effective risk transfer. Responsibilities may also include policy review and negotiation, risk reporting and analytics, development of risk management policies, and preparation of presentations for management, including senior leadership.
Essential Functions and Responsibilities
Claims Management
Manages moderately complex first- and third-party claims, including litigated claims, environmental claims, and large property subrogation claims.
Oversees the full claims lifecycle: investigation, evaluation, negotiation, and settlement while coordinating with insurance adjusters, internal and external counsel, ONEOK customers, and ONEOK employees to ensure timely and effective resolution.
Works closely with legal to ensure proper documentation and information exchange for claim settlements impacting the property and casualty insurance program.
Risk Management & Analysis
Develops and documents risk management processes and methodologies.
Identifies, measures, and analyzes exposures to financial loss across the organization.
Research and evaluate risk funding methods, insurance structures, and alternative risk transfer options.
Supports leadership in evaluating risk acceptance, avoidance, and transfer decisions.
Assists in enterprise risk management (ERM) initiatives as assigned.
Insurance Program Administration
Reviews insurance policy language to confirm negotiated coverage, terms, and timely issuance.
Supports negotiation of new and renewal insurance policies with brokers and underwriters.
Analyzes exceptions and coverage limits related to Certificates of Insurance for customers, contractors, and vendors.
Ensures coverage aligns with company exposures and contractual obligations.
Reporting, Analytics & Communication
Prepares and directs risk-related information to management, brokers, and legal.
Supports preparation and analysis of risk and insurance reports, statistics, budgets, trends, and survey data.
Develops presentations for all levels of management, including senior leadership.
Conducts research and prepares feasibility studies related to captives and other alternative risk transfer mechanisms.
Education
Bachelor’s Degree in business, finance, or a related field
OR
An equivalent combination of formal education and insurance industry experience (minimum of 10 years of relevant insurance industry experience).
Required Work Experience
5+ years of experience handling or managing litigated and non-litigated claims.
Experience within a corporate risk and insurance department, insurance brokerage, or as a claims adjuster.
Demonstrated ability to read, interpret, and apply insurance policies and contracts.
Experience preparing budgets, reports, correspondence, and analytical materials.
Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
Experience interpreting third-party service contracts, governmental regulations and statutes, insurance applications, and industry publications.
Proven ability to develop materials and deliver formal presentations.
Knowledge, Skills and Abilities
Knowledge of: property and casualty insurance policies
Ability to: apply math and statistical computations
Ability to: formulate response to audits involving various property and casualty insurance policies
Ability to: communicate with all levels of management, staff and employees
Ability to: conduct oral presentations as required
Licenses and Certifications
Charter Property and Casualty Underwriter (CPCU) preferred
Associate in Risk Management (ARM) preferred
Certified Insurance Counselor (CIC) preferred
Strength Factor Rating - Physical Demands/Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
Employee is subject to inside environmental conditions
Working Conditions
Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)
Travel
Travel to other locations required
Driving
Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547. #LI-HYBRID
Expected Salary Range
$106,000.00 - $160,000.00