Retirement Plan Administration & Governance
Coordinate, administer, and oversee 401(k), GRRSP/DPSP, and non-qualified Deferred Compensation programs.
Own the Investment Committee lifecycle: Manage the annual meeting calendar, develop comprehensive agendas, coordinate with presenters, and maintain meticulous organization of all meeting materials and minutes.
Serve as the primary point of contact for brokers, investment advisors, and related vendors to ensure alignment with committee goals.
Coordinates retirement plan vendors to ensure “best in class” customer service in administering Michaels plans as set outlined in our plan documents.
Ensures vendor support systems and integrations are operating properly mitigating compliance and service issues.
Analytics, Reporting & Strategy
Drive Plan Analytics: Develop and maintain reporting frameworks to track plan performance, investment trends, and team member participation rates.
Data-Driven Insights: Analyze participation data to identify demographic gaps and recommend targeted communication strategies to improve team member retirement readiness.
Surveys & Questionnaires: Lead the participation in and analysis of various plan surveys and questionnaires. Perform deep-dive benchmarking analysis to ensure Michaels’ programs remain competitive.
Oversee the work of co-sourcing partner (TCS) regarding retirement processes, including audit of completed work to ensure accuracy and compliance.
Ensures data relating to retirement plans including accuracy of vendor files and payroll deductions, collection of contributions and premiums and integration between systems both internal and external through establishing, coordinating, and conducting ongoing audits.
Compliance & Communication
Support the Director in delivering annual audits with internal/external auditors and the preparation of Retirement Plan Form 5500.
Respond to and resolve complex Team Member concerns regarding retirement and non-qualified plans.
Coordinate annual enrollment for the Deferred Compensation plan.
Serve as the Subject Matter Expert (SME) for retirement plans and coordinate plan communications in partnership with vendors.
Minimum Education
Bachelor’s degree or equivalent work experience
Minimum Special Certifications or Technical Skills
3-5 years Human Resources or Benefits experience
Advanced Excel skills. (VLOOKUPs, Pivot Tables, data modeling).
Intermediate proficiency in MS Word and PowerPoint (for committee presentations).
Experience with Workday or other similar HRIS systems.
Minimum Type of Experience
Experience as primary analyst for retirement and non-qualified plans
Proven experience in data analysis and reporting related to plan participation and performance.
Knowledge of ERISA, DOL, 401(k), Form 5500 and other laws and legislative requirements.
Experience coordinating formal committee meetings or executive-level administrative processes.
Other Requirements
Must thrive in a fast paced, high volume environment with ability to manage a busy workload and meet established deadlines.
Strong attention to details, with speed and accuracy
Ability to influence across the business and build strong relationships with cross-functional partners in Finance, Payroll, Store operations, and HR.
Completing surveys and providing plan benchmarking analysis
Preferred Special Certifications or Technical Skills
Certified Employee Benefit Specialist (CEBS) a plus.
Knowledge of legislative requirements for ERISA, 401(k), 409(A), discrimination testing and similar programs.
Technical: Advanced Workday experience, specifically in Reporting and Analytics.
Acumen: Strong critical thinking and process orientation; ability to analyze facts and exercise sound judgment to arrive at conclusions.
Communication: Excellent interpersonal, oral, and written communication skills with a focus on translating complex data into actionable insights.
Vendor Management: Experience managing investment advisors to optimal productivity.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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