Retail Key Account Partner

Assume full responsibility in managing Key Accounts, supporting field promotion & Merchandizer team for retail channels to ensure sales and KPI achievement in Retail Chapter in a cost effective manner. Develop and implement annual KA plan and promotions to solidify CS-NPC leading position in the target market. 

負責管理零售通路群主要客戶/大客戶、支持現場推廣和商化團隊的責任，確保以有效成本達成銷售和KPI績效。 制定並實施年度KA計劃和促銷活動，以確保CS-NPC在目標市場領先地位。

Conduct all business activities in full compliance with Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, and Roche Safety, Security, Health, and Environmental Protection policies, while demonstrating a solid understanding of compliance requirements and upholding the high standard of integrity.

在進行所有業務活動時，應完全遵守羅氏安全政策、羅氏商業行為準則、羅氏競爭法互動對話準則以及羅氏安全、安保、健康和環境保護政策，同時展現對合規要求的深刻理解，並堅持高標準的誠信。

主要工作職責  Main Tasks & Responsibilities :

• Contribute to the formulation of the Annual Sales Plan and develop specific account plans and profiles to maximize coverage, sales and distribution objectives 協助制定年度銷售計劃並製定特定的客戶計劃和資料，以最大程度地覆蓋範圍，銷售和銷售目標

• Negotiate mutually beneficial commercial terms with key accounts to influence purchasing decisions and secure product availability. Develop and implement annual plan and contract for Key Account timely and with quality. 與重點客戶協商互惠互利的商業條款，以影響其採購決策並確保產品供應。及時並高品質地制定和實施大客戶年度營銷計劃和合約

• Manage Key Account and distributor sales and develop promotions to achieve sales target and KPIs.管理大客戶和經銷商的銷售並開展促銷活動以實現銷售目標和KPI

• Collaborate with the Customer Success Team to identify and capitalize on new market opportunities, driving business growth.與客戶成功團隊合作，識別並掌握新的市場機遇，推動業務成長。

• Visit channels at the required frequency and build strong engagement and partnership with them.
  按要求的頻率訪問各通路，並與他們建立牢固的夥伴關係

• Track the results of promotion and effectiveness of field promotion regularly.
  定期追蹤區域推廣銷售活動的成果與效能

• Accelerate product off-take in trade and optimize inventory level.
  加快商品迴轉，優化庫存水平

• Provide Key Account sales forecast for order placement and sales tracking.
  提供重要客戶銷售預測，以進行訂單投放和銷售追踪

• Well manage M&D budget on Key Account and Distributor.
  有效管理主要客戶和經銷商的 M&D預算

• Maintain awareness of market trends, understanding forthcoming customer initiatives and monitor what competitors are doing.
  保持對市場趨勢的了解，了解即將到來的客戶計劃並監控競爭對手的行為

• Process applications of FOC and demo goods from merchandising team, and monitor if applications are written off monthly
  提出商化團隊的FOC和展示商品申請，並監視是否每月核銷申請

• Conduct business in full compliance to Behavior in Business and Behavior in Competition.  完全遵守業務行為和競爭行為來開展業務

• Other tasks assigned by Head of CS-NPC負責人分配的其他任務

Requirements:

Qualifications: 

Good Compliance track record. No material Compliance violation is identified in the past 5 years

Experience in key account management is preferred

 

Education:

University graduate, MBA is a plus.

 

Working Experience:

 

Minimum 5 years of experience in business partner management (wholesalers, distributors, or key accounts) within established organizations, preferably in the healthcare, pharmacy, or medical device industry.

 

Skills & Knowledge: Good knowledge of Compliance requirements and clear understanding of high standards of Integrity

• Experience and knowledge in the OTC / consumer healthcare sector will be desirable.  

• Experience in developing sales strategies and a good business judgment as demonstrated by a track record in sales and analytical roles are required.  

• Excellent communication and negotiation skills

• Able to be agile and growth mind set when solving problems with a keen commercial acumen and must-win spirit

• Able to translate market intelligence and related information into feasible business strategies and decision in assigned Key Accounts/territory

• Independent and creative thinking in this business management role is critical.  

• MS word, Excel, PowerPoint, Access literacy, etc. 

• Unquestionable ethics and integrity.