Retail Field Auditor (Greensboro, NC)

The Retail Field Auditor (RFA) conducts retail audits (on location) at Clayton-owned retail home centers (HC) to promote compliance in four primary business management disciplines:  Cash, Administrative, Inventory and General (safety and compliance).  The RFA position offers the broadest, deepest dive into the retail company in the shortest amount of time than that of any position within the Clayton company.

The overall goal of this position is to ensure our Home Center Managers (HCM) operate their respective businesses to comply with company established policies and procedures in their pursuit of becoming, and maintaining, a long-term profitable business venture to the benefit of Clayton customers/their communities as well as Clayton local/corporate team members.

Direct work experience and/or background in accounting, internal audit and/or business management is preferred, but not necessary.

Retail Field Auditor (RFA) Abilities

Due to the broad scope of responsibilities, any RFA candidate must possess the following skills/characteristics, and all are critical to success:

• High tolerance for being “on the road” for most weeks throughout the year
• Coachable
• Basic understanding of business accounting, GAAP (BSBA degree preferred, not necessary)
• Interpersonal, must relate to and effectively communicate with:
  • People of various positions within the retail company, overall
  • People with various management styles and personality types
• Writing skills, must be able to professionally and concisely communicate (in writing) HC audit summaries via email, and situational summaries as they occur, to various persons in retail and internal audit managers
• Time management – no “clocking in”, must complete the work within the time designated
• Self-management – own/make your schedule to a significant degree
• Attention to detail coupled with ability to focus on what is important, this is critical to success in the daily work

Retail Field Auditor Essential Duties and Responsibilities:

• Conduct retail audits of HCs based on Retail Audit Scorecard Rules and Guidelines.
• Ensure compliance to all CMH operational policy and procedures
• Willingness to travel extensively – This work can only be completed by being present at the retail HC.  Expect to be away from home 3-4 nights/week, 48-50 weeks/year

Retail Field Auditor Core Competencies (currently possess or priority to become proficient):  

• Audit disciplines, especially competent in all areas of a HC audit
• Strong business analyst skills, as well as familiarity/ability to read and interpret a profit and loss statement and other reports/documents supporting same
• Possess strong working knowledge, ability to learn and become proficient in the use of an infinite number of Clayton’s processes and supporting electronic information systems, then use them to directly access information in pursuit of completing HC audits or collaborate on projects – LINK reports, Concur, SAP, MS Office, video conferencing, Tableau, proprietary imaging systems, sales commission reporting, variety of retail reports (income statements, accounts payable), allowance schedule (deal budgets), inventory management, payroll, manufacturing re-imbursement systems (bill-back system).
• Strong written and verbal communication skills.
• Ability to focus on relevant details.
• Professional demeanor, appearance.

Preferred Locations: Greensboro, NC / Raleigh, NC / Birmingham, AL / Columbia, SC/ Knoxville, Tn

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation Grade Pay Range

$76,465.00 - $95,585.00

Business Unit - B00015

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