Retail Communications Governance Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Retail Communications Governance Specialist will play a critical role in governing messaging across field leaders and store colleagues, working collaboratively with stakeholders across the organization.

In this role you will:

• Work collaboratively within the Retail Communications team and other departments to deploy assets for campaigns across multiple vehicles 
• Consult on strategy and govern messaging; navigate new and legacy platforms to help evolve the way CVS Health communicates internally 
• Innovate the way we notify our colleagues and share information they need to know to do their jobs 
• Support publishing store and field communications (includes copy editing, uploading, and adjusting store distribution lists)
• Demonstrate knowledge and strategic insight into new and legacy communication platforms, processes and vehicles based on store experience

Required Qualifications

• 2+ years of experience within a communication related role or equivalent CVS corporate or store experience
• Ability to travel up-to-10% of the time, based on the needs of the business

Preferred Qualifications

• Experience in front store or pharmacy
• Proven ability to influence colleagues who do not report to you and leaders where appropriate 
• Proficiency in all communication modality programs (Microsoft Office, Adobe, etc.)
• Proficiency leveraging remote connection tools (MS Teams, OneDrive, etc.) to collaborate with colleagues
• Proficiency in writing and copy-editing messages across various audiences and modalities
• Basic understanding of how to measure efficacy of different communication vehicles

Education

Bachelor’s Degree or equivalent relevant experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.