Residences & Engineering Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

• Handle day-to-day residences Owners interactions with the highest level of hospitality and professionalism.
• Assist residences owners in all inquiries in connection with resort services, in-house events, directions, pre-arrival needs, etc. 
•  accommodating special requests whenever possible.
• Handle departmental correspondence, phone calls, and email communications.
• Maintain and organize files, records, and documentation related to maintenance, CAPEX, and projects for the resort and residences.
• Coordinate and share information with the engineering team and other departments.
• Schedule and prepare meetings, take minutes, and follow up on action items.
• Support procurement and work order tracking.
• Assist with daily reporting, timesheets, and maintenance logs.
• Ensure smooth administrative flow for preventive maintenance and ongoing projects.
• Perform any other related duties as assigned by the Assistant Director or Director of Engineering.

• Proven experience in administrative or coordination roles (preferably in a hotel or technical department).
• Strong organizational and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• English and French.
• Attention to detail and ability to multitask effectively.

• Discreet, professional, and service-oriented.
• Strong sense of teamwork and accountability.
• Proactive and able to prioritize tasks.