Do you want to be a part of our Reliability & Engineering team?
Are you looking for a new challenge supporting high‑performance technologies?
As a Reliability Engineer, you will be responsible for performing independent root‑cause analysis, evaluating tool performance, and driving reliability improvements across assigned technologies. You will support Operations, Supply Chain, and AMO teams by providing technical expertise, leading investigations, and ensuring that tools and systems meet performance expectations.
You will act as a subject matter expert, create reliability reports for internal and external customers, and facilitate key review boards to ensure continuous improvement. Your work will directly influence fleet performance, tool readiness, and product quality across the business.
Demonstrating stand‑alone root‑cause analysis through evaluation of memory files and tool performance indicators.
Providing instruction to AMO teams and Reliability Specialists on hardware investigation steps and requirements.
Creating and presenting reliability performance reports for internal and external customers.
Acting as a subject matter expert for Operations and Supply Chain on assigned technologies.
Facilitating Incident and Corrective Action Review Board meetings.
Analyzing data to monitor fleet performance and identify improvement opportunities.
Creating Cause Maps for assigned technologies.
Developing business KPIs for single‑technology performance as required.
Providing deviation waiver request (DWR) support across assigned technologies.
Releasing tools to AMO for all assigned technologies.
Delivering instruction and knowledge transfer to the Reliability community.
Mentoring Junior Reliability Engineers and Reliability Specialists.
Witnessing testing and disassembly of tools as required.
Conducting specialized testing and investigations when necessary.
Conducting all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements, and Core Values.
To be successful in this role you will:
Have a Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in Services).
Have a minimum of 3 years of experience in Technical Support.
Possess broad technical knowledge and strong analytical skills.
Have good written and verbal communication skills.
Demonstrate strong facilitation and presentation capabilities.
Be able to work and communicate effectively with others.
Be able to effectively communicate in English.
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.
• This role is in general hours (8AM - 5PM)
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
• Contemporary work-life balance policies and wellbeing activities • Comprehensive private medical care options • Safety net of life insurance and disability programs • Tailored financial programs • Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Technical Support