Reinsurance Operations Analyst

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

Reinsurance Operations Analyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business.

Skills:

• Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance).
• Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company. 
• Strong written communication skills required.  Ability to communicate in a clear and concise manner.
• A working knowledge of Group (Life, Health) and Stop Loss products.
• Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus.
• Basic skills in accounting and ledger entries
• Well organized with a strong attention to detail, but also able to see the “bigger picture.”
• Demonstrated ability to develop, maintain and enhance process documentation.

Education and Experience Requirements:

• Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s).
• Bachelor’s Degree in Finance, Accounting or Business Administration.

General Responsibilities:

• Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis.  Monthly files are due by the third business day of each month.
• Preparing monthly results reporting for submission to Finance during the month-end close cycle
• Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations.
• Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter. 
• Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties.  
• Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers.  As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues. 
• Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified.
• Resolve and respond to inquiries made by Finance.  As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions.

Other Responsibilities:

• Participate in the implementation of new reinsurance treaties and treaty amendments as needed.
• Participate in periodic Reinsurance Administration audits, exams and walkthroughs
• Assist with special projects as time permits.
• Support work requests for bug fixes and systems enhancements.

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Finance

20/02/2026