Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all.About the Role
The Vice President, Services Japan is responsible for the management and growth of Workday’s new and existing client base for our Japan business. They are responsible for ensuring our customers successfully deploy the Workday solution on projects led by Workday or our partners. Once in production, this individual will work with our customers in various ways to ensure the product is providing maximum business value which ultimately results in the customer renewing their Workday subscription. In addition, this role will work closely with sales leadership to develop business through positioning and selling services for new and existing customers. The Vice President will be measured on client references and satisfaction along with revenue, renewal and margin goals.
For hiring, developing and retaining a team of highly skilled Service Practice professionals including Business Development Managers, Managing Partners and Customers Success managers.
Ensuring our customers are fully adopting the Workday solution by assisting them in the implementation of new features and functions.
Serve as an Executive Sponsor and key stakeholder on critical projects.
Work closely with our partners to ensure they’re successfully deploying Workday.
Deliver on quarterly reference, renewal, revenue and margin objectives.
Align with the Regional Sales Director Teams to develop new software and professional service business; this includes but is not limited to active participation on strategic prospect/customer opportunities.
Engage with the Regional sales organization to ensure we’re properly positioning and selling our customer success management, implementation, technology and education services.
Serve as the escalation point for resolving customer contractual, implementation, and ongoing customer success issues.
Contribute to the strategic direction of the Asia Pacific and Japan Customer Services organization through leading and participating on internal initiatives.
Ability to drive strategic regional initiatives and build on existing Workday consulting methodologies.
Encourage high standards of performance and inspire others to define new opportunities and continuously improve the organization.
Create and foster a team environment that encourages people to take risks and do their best.
About You
12+ years of experience successfully growing and managing a $10+ million services organization with a large regional presence.
Proven success in selling software solutions to commercial customer base.
Experience in delivering large enterprise HCM and/or Financials projects required.
Ability to balance customer demands with healthy revenue and profitability objectives.
Leadership abilities to motivate and focus the regional organization on team and individual objectives.
Strong leadership skills and willingness to ‘roll up one’s sleeves’ and assist wherever needed.
Proven track record of juggling business development, client side delivery and people management skills.
Team player who will work across the organization and company to continue improving the way we serve our customers.
Excellent communication, sales and presentation skills are a must.
Ability to travel up to 25%.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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