At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives.
We are seeking a Regional Quality Advisor to support our Northern Region (Newcastle, Ballina, Byron Bay, Port Macquarie, Hawks Nest & Dungog). This role plays a key part in strengthening our quality and clinical governance systems across the region, ensuring our residents and clients receive safe, high‑quality care every day.
Base location is flexible, with a minimum of three days per week onsite within the region.
What you will be doing:
Champion and cultivate a high‑performing, quality‑focused culture across the region.
Lead the implementation and ongoing improvement of the RSL LifeCare Clinical Governance and Quality Frameworks.
Support local teams to effectively engage with and utilise the RSL LifeCare Quality Management Systems.
Monitor compliance activities, including audit schedules, and ensure timely resolution of identified issues.
Prepare and coordinate responses to external bodies such as the Aged Care Quality and Safety Commission.
Contribute to national clinical governance initiatives, review best‑practice approaches, and recommend strategies to enhance care quality and effectiveness.
About You:
A bachelor’s degree in nursing, health, quality management or a related discipline.
At least 3 years’ experience in quality management within health or aged care.
The ability to travel interstate when required.
Strong relationship‑building skills with internal and external stakeholders.
High‑level interpersonal and influencing skills, with the ability to support and guide managers through change.
Demonstrated experience in quality management, regulatory compliance and team development.
RSL offers the following benefits:
Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
Staff discounts across 700 select retail stores through Maxxia Rewards
Fitness Passport
Leave Loading - 17.5% pay top up on paid leave
Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.