Your Role
Our Regional Facilities Manager is responsible for the smooth running of the facilities function for Gensler’s European offices (currently London, Birmingham, Paris, Munich and Berlin), ensuring our employees and guests can enjoy a first-class working environment. This role reports to the Regional Operating Officer and partners closely with each Office Manager for a consistent and local-first approach. This is an in person, in office position in our London office.
What You Will Do
- Occupational Health, Safety and Environmental responsibility, developing policies and procedures, training of staff and ensuring compliance with building regulations, fire safety and environmental standards.
- Manage policies including water hygiene, DDA, asbestos monitoring and environment/energy efficiency.
- Foster relationships with local Building Management and Landlords in joint venture with Office Managers. Coordinate security, refurbishment, maintenance works and emergency out-of-hours contact.
- Partner with local Office Managers for the roll-out of PAT testing and other statutory assessments/inspections.
- Oversight of operational, occupancy and capital expenditure (CAPEX) budgets, tracking expenses and driving cost-efficiency.
- Develop and maintain all supplier contracts.
- Liaison and coordination with IT regarding telecoms systems and contracts.
- Monitor and review all facilities services provided to ensure Gensler are getting the best deal and the best services, making changes where necessary.
- Support the Regional Operating Officer with business rates and property tax activities.
- Report facilities management performance metrics, space management, sustainability, usage and stock levels.
- Work with regional and office leaders to plan and realise office moves and relocations, new office projects, remodelling and renovations.
- Optimise space planning and seating; forecast upcoming changes and develop scenarios.
- Upkeep, monitoring and review of storage both document and furniture.
- Other duties as required, including travel to all regional offices.
Your Qualifications
- Bachelor’s degree in Facilities Management or Business Administration (or similar) preferred
- IWFM Level 4 (min) and IOSH/NEBOSH qualified
- Proven experience in facilities management at a large corporate office, commercial real estate or high-end hospitality environment
- Proficiency in both hard and soft services
- Strong understanding of statutory compliance, reporting and managing budgets.
- Knowledge in successfully developing FM systems and procedures designed to grow with the organisation, support increased headcount, new sites and evolving compliance needs in a scale-up context.
- Facilities Management experience in mainland Europe is a distinct advantage
- Fluency in French and German is beneficial (but not essential)
Life at Gensler
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, and twice annual bonus opportunities.
As part of the firm’s commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.
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