Lead Industry Manager

We are looking for Lead Industry Managers in our Singapore-based Greater China Export Sales Team. This person will oversee an explosive growth opportunity in the Greater China Region with a unique potential for sustained global impact. This role will report directly to the Director of Sales for the Greater China Region.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

What you’ll do:

• Lead and scale a high-performing Torso + Scaled SMB Account Management team (including vendor/outsourced resources where applicable) to deliver against quarterly revenue, retention, and advertiser growth targets for Greater China Region (GCR).
• Own the scaled coverage model for GCR Torso/SMB—define segmentation, service levels, account assignment, capacity planning, and operating cadence to maximize ROI and consistent execution at scale.
• Serve as one of the primary senior point of contacts for key GCR agencies and channel partners supporting Torso/SMB; build and deepen executive relationships, align on joint business plans, and co-drive partner accountability to performance.
• Develop and deploy acquisition, activation, and retention strategies/programs for Torso/SMB (e.g., onboarding motions, always-on optimization frameworks, reactivation plays, seasonal packages) that measurably improve spend, repeat rates, and LTV.
• Implement scalable processes, playbooks, and automation (tooling, standardized outreach, learning agendas, QA, escalation paths) that enable efficient execution across large account volumes without sacrificing quality.
• Achieve targets through rigorous planning and analytics—set goals and KPIs by segment, analyze cohort and funnel performance, identify growth constraints, and translate insights into prioritized actions and resource tradeoffs.
• Own forecasting, pipeline hygiene, and performance management—weekly/monthly/quarterly reviews, risk/opportunity management, and clear intervention plans to close gaps.
• Communicate progress and insights clearly across time zones to regional and global stakeholders; provide structured updates on program performance, partner health, and key business decisions.
• Work cross-functionally and cross-regionally with Sales Ops, Product, Marketing, Measurement, Policy, and Support to improve the Torso/SMB advertiser experience and remove scale blockers (billing, measurement, onboarding, creative, etc.).
• Plan and participate in local marketing and partner events to drive demand generation for Torso/SMB and represent Pinterest’s value proposition in-market.
• Motivate, coach, and develop sales talent in partnership with the vendor, building a culture of accountability, operational excellence, and continuous improvement; ensure role clarity, ramp plans, and performance standards are consistently applied.

What we’re looking for:

• 8+ years of professional experience in digital media sales, online advertising, or sales leadership.
• Well-acquainted with the export advertising business of the Greater China market; experienced in working with sales partners in the Greater China area.
• A data-driven leader with the ability to lead teams against aggressive goals.
• Demonstrated track record of leading and inspiring others.
• Experience in process management, operations management, and understanding how to grow and scale businesses.
• Ability to extract insights from data to inform strategic decisions and translate them into action plans.
• Comfortable working in a dynamic and rapidly changing environment.
• Business proficiency in Mandarin and English is a must.
• Experience working with outsourced vendors is a plus.
• Experience working with Agencies/Resellers is a plus.
• Fluent in Salesforce, Tableau, Excel, and other sales productivity software.
• Comfortable with 30% of travel time.
• BA/BS degree.

Relocation Statement:

• This position is not eligible for relocation assistance.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.

#LI-JC11
#LI-HYBRID