Professional Case Management

Regional Director, Clinical Operations and Research (NP/PA)

NM - Farmington Full time

QUALIFICATIONS:

Required

  • Active, unrestricted Advanced Practice license (NP or PA)
  • Minimum of 2 years of experience as an Advanced Practice Provider or equivalent clinical role
  • Minimum of 5 years nursing experience including home care or closely related service
  • Clinical research experience as a Sub-Investigator or related research role. Minimum 1 year experience preferred
  • Demonstrated experience in clinical leadership, supervision, or regional operations. Minimum 3 years management experience preferred
  • Strong knowledge of GCP, ICH guidelines, HIPAA, and healthcare regulatory requirements
  • Excellent communication, organizational, leadership, and critical-thinking skills
  • Ability to travel regionally and nationally as required
  • Proficiency with Microsoft Office Suite and electronic clinical research systems

Preferred

  • Prior experience supporting multi-site or mobile clinical trials
  • CITI, GCP, and IATA certifications
  • Experience with performance improvement, budgeting, or regional operations

Core Competencies

  • Clinical Research Execution & Compliance
  • Operational & Regional Leadership
  • Quality & Risk Management
  • Patient- and Participant-Centered Care
  • Data Integrity & Documentation Excellence
  • Workforce Development & Coaching
  • Cross-Functional Collaboration

Essential Functions/Areas of Accountability

Key Responsibilities

I. Clinical Research Execution & Sub-Investigator Responsibilities

  • Serve as Sub-Investigator under delegated authority, supporting assigned Principal Investigators and virtual PIs in the conduct of clinical trials.
  • Execute clinical trials in accordance with study protocols, GCP, ICH guidelines, federal and state regulations, and organizational SOPs.
  • Perform pediatric, adult, and geriatric participant visits including medical history, medication reconciliation, physical exams, procedures, and education.
  • Screen, prescreen, and confirm participant eligibility in compliance with HIPAA and protocol requirements.
  • Administer investigational products, medications, vaccines, and perform clinical procedures (e.g., phlebotomy, ECGs, lab processing) within scope and delegation.
  • Monitor, assess, document, and report adverse events, serious adverse events, protocol deviations, and safety findings in a timely manner.
  • Support study start-up, vendor coordination, recruitment strategies, subject scheduling, regulatory documentation, data entry, query resolution, and study close-out activities.
  • Ensure ALCOA+C documentation standards and data quality are consistently met.
  • Participate in audits and inspections to ensure accuracy, integrity, and compliance of research data.
  • Support community engagement and recruitment initiatives across diverse populations

II. Regional Clinical Operations Leadership

  • Provide regional leadership and oversight for nurse-led clinical services and mobile health units.
  • Direct, supervise, mentor, and develop Nurse Case Managers and clinical personnel to ensure safe, effective, and compliant care delivery.
  • Oversee regional staffing models, productivity, scheduling, and workforce planning.
  • Manage regional operational and fiscal performance in collaboration with administration.
  • Ensure compliance with federal, state, and local healthcare regulations, Nurse Practice Acts, OSHA, and company policies.
  • Ensure availability, maintenance, and safe operation of clinical supplies, equipment, and mobile units.
  • Review clinical and operational documentation for accuracy, completeness, and timeliness in compliance with all applicable policies and regulations.
  • Ensure 24-hour clinical coverage and appropriate on-call support where required.
  • Develop and maintain strong relationships with community providers, referral sources, and regulatory entities.

III. Quality, Performance Improvement & Integration

  • Lead and participate in performance improvement initiatives informed by research and operational data.
  • Identify operational risks, compliance gaps, and opportunities for improvement and implement corrective actions.
  • Collaborate with Quality, Compliance, Research, and Operations teams to align policies, procedures, and training.
  • Analyze regional and research metrics to support continuous improvement in participant safety, data quality, and operational efficiency.
  • Support feasibility assessments for new studies from both a clinical and operational perspective.
  • Serve as a clinical and operational liaison between research teams and regional leadership.

Other Duties

  • Perform other duties as aligned with organizational mission, vision, and values